Complete your professional image with Voice Prompts for IVR/ACD, Voicemail Messages, and Vanity Numbers.
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8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
We needed a new 18 line telephone system for our purpose built factory. Birmingham Telecom were extremely helpful, knowledgable, and good value. The installation and training went smoothly and we are very happy with the Panasonic system we purchased - it has worked without any problems since the day it was installed and we have been able to fine tune the configuration to make it work just as we want. If your looking for a provider, I thoroughly recommend Birmingham Telecom
Onhold Studio were brilliant with our requirements. They were really quick and efficient—quotation was done in less than one hour while the media files were sent to us in less than 48 hours! The end product was absolutely great, very impressed. We will use them again. They were a pleasure to do business with. [email protected] request a quick quote Home Company About Careers What We Offer Radio Ad Production Jingle Production Voice Overs On Hold Messages Video Production Green Screen Room Rental Sound Recording Studio Rental Web Production SEO Social Media Management Blog Authors Contact Home Company About Careers What We Offer Radio Ad Production Jingle Production Voice Overs On Hold Messages Video Production Green Screen Room Rental Sound Recording Studio Rental Web Production SEO Social Media Management Blog Authors Contact
First impressions count! A telephone call may be the first experience your customer has with your business, so make a great impression with a professional and personalised on-hold marketing package.
This is a script that your customers will hear when they waiting to talk to an actual person. It’s what place when someone is on hold, and it costs almost nothing to write one up and record.
Hands-free remote hardware download options also available. If you have a VOIP system and do not require hardware, please Contact Us to discuss file requirements.
“Call center operators who picked up the phone reported feeling less emotionally exhausted when dealing with customers who heard standard pop music.” –Time, “Why Music on Hold Drives You Crazy”
Don’t miss out on an opportunity to educate and entertain your callers (bundled with the possibility of making that extra sale, which is always a plus). You can utilize on hold messages in a variety of ways to get engagement from your callers and to ensure they feel in control. All it takes is the right script, the right voice, and habitual updates dashed with a little bit of creativity.
If message personalization is not an option, your still can use generic on hold messages that would work in most situations.
“Call center operators who picked up the phone reported feeling less emotionally exhausted when dealing with customers who heard standard pop music.” –Time, “Why Music on Hold Drives You Crazy”
Sure, if you have a piece of music that you have licensed elsewhere we will be happy to use that instead. Get Started Your Script Listen to Our Voice Overs Listen to Our Music Choices Order online or get a quote Are you a Telephony company looking to sell audio services to your clients? See how we can help
Your business personality and its brand can be reflected using the right music and voice delivery. JustMyVoice Production will help you choose the perfect on-hold music, match it with the ideal voice delivery and bingo...your “Audio Brand” is being heard.
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To keep the information in your program current, you should review your script whenever your business has updated policies or procedures, new promotions or special offers, or changing customer service strategies.