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Generic pop songs perform better than those with prosocial lyrics or instrumental music. It turns out people calling in with grievances don’t want to hear songs about helping the world, and stereotypical elevator music triggers anger when on hold for extended periods.

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With over 1,000 pre-licensed music tracks, in many genres, you’re sure to find the perfect background music for your messages.
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Our unique implementation process is one secret to happy customers. We’ll spend as much time as necessary discussing all of your options, including voice talent selection, writing the script, selecting the right music and anticipating the critical times of year for updates and message changes.
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Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
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* * A voice over script must accompany every order. The music is not available alone.

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AT&T has offered music while the phone is ringing to the calling party (music plays instead of ring...ring..ring), but they charge what seems to be a lot for the service and it only lasts for a year, as I recall. Lots of choices of music, though. No idea about call holding, try calling AT&T. Apr 14, 2009 3:40 PM Apr 14, 2009 4:53 PM in response to PsychedelicWonders In response to PsychedelicWonders

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    Producing on hold messages that are appealing to your callers is essential. By combining a well-written script and the right voice over talent, your business will have a powerful program that keeps callers captivated. We can even speak to your audience in any language or regional dialect to ensure you’re properly heard.

    If you're not sure about the installation process of your on hold message or hardware, just ask us.
    Tell us what you need help with, the purpose of your project and the problems we're solving. Also mention any deadlines you may have.

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    Browse our library of licensed music to find the genre and music selection(s) to best suit the demographics of your callers.

    All plans are annual plans, paid monthly. Cancellation fee is half the remaining contract fee at time of cancellation.
    Extremely happy with the professional service from the team at Messages on Hold. Thanks to Sophie, Jaity and Katrina.

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    Your experienced Holdcom Script Consultant will review your website and other marketing materials to create an effective audio marketing message.

    Our copy-writers bring it upon themselves to not only understand your company, but also present it in a way as if it were their own. Seriously! It's always emotional when a jobs finished.
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    **If you have an IP based telephone system digital equipment may not be necessary. In this case we will provide you with an audio file in the proper format for your IP system.

    Your business personality and its brand can be reflected using the right music and voice delivery. JustMyVoice Production will help you choose the perfect on-hold music, match it with the ideal voice delivery and bingo...your “Audio Brand” is being heard.
    We don’t want that happening to our callers. Adding a little background music or making sure the audio file sounds like a recording will help prevent this.

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It is vital that you put your most important messages first, it’s all about interest and impact. It is a ‘Fact’ that 90% of callers put on hold without dialog or music will hang up within the first 40 seconds and 34% of those callers will be lost forever. Callers stay on hold up to three times longer with on hold messages.

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