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Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
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It makes sense to keep these callers informed while they wait with Custom On Hold Messages… informative messages, mixed with music.
We generally recommend that clients invest in a system capable of delivering a custom messaging on hold feature. Callers and clients appreciate the improved service levels and the additional free advertising can help turn your phone system into another revenue stream for your business.
On Hold Message 4 – Is there anything the caller should know about? This may be current news in your industry or seasonal promotion.
To get a better idea of what we’re about you can listen to some examples of on hold messages we’ve produced below. Do you need an audio project voiced in a specific accent, style, or language?
VTech CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System Sponsored G Keni CD Player Boombox, Alarm Clock Radio, Bluetooth Speaker, Qi Wireless Charger... $99.00 HiBy R3 Pro Saber, Hi-Res Music Player, Hi-Fi Lossless Audio Player, mp3 Player wit... $209.00 Humixx Car Phone Holder Mount [ Military-Grade Super Suction & Stable ] Universal H... $24.49 PRUNUS J-401 Digital Radio Portable,Rechargeable Radio Shortwave,AM FM Radio Digita... $20.99 Micca Speck G2 1080p Full-HD Ultra Portable Digital Media Player for USB Drives and... $39.99 Surfans F20 HiFi MP3 Player with Bluetooth, Lossless DSD High Resolution Digital Au... $125.99 AGPTEK U3 USB Stick Mp3 Player, 8GB Music Player Supports Replaceable AAA Battery, ... $24.99 Clip Mp3 Player with Bluetooth 5.0 16GB Lossless Sound Music Player with FM Radio V... $32.99 32GB MP3 Player with Bluetooth 5.0, HiFi Lossless Music Player with FM Radio, Voice... $37.99 MP3 Player, 16GB MP3 Player with Bluetooth 4.0, Portable HiFi Lossless Sound MP3 Mu... $38.99
Super helpful service when I ordered the wrong headset, Jo was super helpful in recommending one with a USB drive and replacing the one I ordered. Highly recommend this company for their customer service. I wish more companies were like this. 😀
Nobody likes being put on hold, but you can make the experience more enjoyable and beneficial for your customers. Instead of silence or elevator music, you can get a custom message telling waiting customers about products, answer frequently asked questions, or let them know about recent changes to hours or locations. Harness the power of a captive audience without boring them in the process. Sell your products and services while YOU are on another line. PROVIDING AFFORDABLE CUSTOMIZED ON HOLD MUSIC MESSAGING FOR ANY SIZED COMPANY
When you plug in your PawsTime Message On-Hold system, you’re plugging your client-owners into the freshest and most engaging veterinary health and behavior topics and information.
Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.
While we are technically unable to put hold music directly onto a cell phone, there IS a way to have this feature and many other functions of an expensive phone system, using a cloud-based phone setup and a simple application on your smartphone. Whether you work on your cell phone exclusively, or you need an office phone (or phones) in addition
On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!
That said, despite having the tools to get it done, you may still be wondering how to actually sit down and create on hold messages. At its essence, your script is the business’s framework and what sets the stage for how callers interact with you. The only other 2 alternatives are your front door (if you have one) and your website.
Sample 3 – “Thanks for holding. Did you know that JK Mortgage has special programs designed to help people who don’t qualify for a standard loan? We can customize a loan specifically to meet your needs. Ask one of our certified agents for information. Someone will be with you shortly.”
We can record your audio production in a number of different styles from funny characters
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