Voquent’s innovative online service quickly connects customers with experienced voice actors speaking with any accent or language.
We collaborate with your business to create an on hold message that’s specifically designed for your needs.
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The difference between writing a script and writing for print is that scripts must be written for the ear and written for effective delivery by voice talent. It must be written in a conversational tone. When you create a script that’s listenable, your callers will better understand your business.
What’s more, you will find the option for both, silent and active monitoring, which means that if you want to provide training to a new colleague whilst another team member is in the midst of a support phone call, that is easy to do with the silent monitoring option. Or, if one of your team members is dealing with an issue that requires escalation and they need you to get involved that is possible too all in just a few clicks.
Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry:
They offer a great service and the information provided makes it easy when choosing the right phone system.
You spend thousands on advertising to get them to call you. Now treat them right when they do!
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- Audio file names should contain only upper and lower case letters, numbers, underscores, and a single dot ‘.’ symbol only.
Record the clips of what you want your callers to hear, then use an audio editing software to arrange the clips and add background music.
Telephone Magic Inc. is a full-service message on hold production company. Click below for information about our services. On hold message copy content and positioning Voice talent professionals Demographically selected music State-of-the-art on hold message recording and mixing Support & Legal Telecom Tips Video Series Phone Support Privacy Policy Legal Statement About Us Company News Hotel Telephones Website Telecom Links Contact Us Contact Us Express Quote Return Policy Homepage
1.Most Hosted/Cloud PBX systems play the on-hold message from the beginning each time the call is placed on hold. 2. Because of the hold music starting at the beginning each and every time, if you have a 4-minute music on hold message created, the only folks who will hear minutes 2, 3 and 4 are those you leave on hold for that length of time
Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
Many professionals aren’t used to stepping outside of their comfort zones and being exactly what they’re not: unprofessional. Yet, to write comedy, that’s exactly what you must be. You can’t be afraid to take off the stuffy suit and let yourself relax, writing whatever comes to mind.