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We specialize in affordable, customized audio production for your business telephone system. Why play a radio station or take a chance on your customers hanging up while waiting because they only hear silence while they are waiting to talk to you? Now, for just $99, we can write and produce an effective, professional, on hold marketing program that will enhance your business image, increase sales and educate your customers about all the products and services you can offer them! After you’ve looked around and listened to the quality of our samples, click on the “Place an Order” tab and leave some information so we can contact you and start working on your customized script. Or, click “Email Us” to ask any specific question about your business and how we can serve you. We can also provide you with a digital on-hold machine that is specially designed just to play your messages over and over through your phone system. This machine also includes a removable USB thumb drive that will play the new messages we send to you. Set-up is easy and changing your messages to keep them fresh, topical and reflective of specials and promotions going on is even easier Call us toll free today or E-Mail us with your name and phone number and a representative will contact you within 24 hours. Your satisfaction is guaranteed.

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Almost all phone systems* manufactured today have Message on Hold capability, but to determine exactly what you have before your purchase a Message on Hold system, it is best to check with your phone system vendor. Need equipment?
All our customer service advisers are busy. Due to currrent high volume of calls, it may be some time before an adviser is able to take your call. either continue to hold or press 1 and leave your details and we will call you back later today. .

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Go to previous slide - Best Selling. iHold Music on Hold Plus Message Moh Mp3 Player for PBX Key Telephone USB SD. 4.5 out of 5 stars. (4) Total Ratings 4, $89.66 New. IntelliTouch Communications DualZone Network Audio Player OHP9000IP. $94.31 New. $79.99 Used.
Listing Results Phone On Hold Messages 48 Results Phone number Mobile phone Contact us Customer service

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VoIP providers also use other audio technologies such as silence suppression, background noise removal, echo cancellation, etc, which also affect the way voice sounds, and on hold music too.
In short, no. Music played to callers on hold must be licensed for this type of use. By playing unlicensed music, legal action can be taken against your business. The music in Holdcom’s vast library is fully licensed for Message on Hold usage.

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If your on hold content, well, sucks, callers are going to call you out on it. Twitter Feedback is hardly new, but there are certainly a lot of people tweeting with the hashtag #onhold who will tell you a thing or two about what they like, and what they don't, while they're waiting to hear from a company. Maybe you'll be surprised to see just how grim it can be... check out this sampling of tweets to see the good, the bad, and the UGLY.

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If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.

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    There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.

    Weave needs to change their hold music or the god aweful noise that loops in hold. It has static and electronic screeching noise that hurts your ears. Anonymous commented · August 9, 2017 12:45 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
    Message on Hold starts with a great script. A basic script consultation is included with every order. One of our script consultants will review your script and verify pronunciations of any special terminology, as well as provide suggested verbiage improvements, if necessary. For custom script orders, your consultant will take your ideas and source materials and transform them into customized scripting that will engage your callers. Our experienced staff will work with you to create, revise, and finalize your audio script so that it’s ready for studio production. We’ve helped businesses of all sizes, and within various industries, ensure their scripting will keep their callers informed and engaged.

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    All of our packages come with free usage of USB message playback hardware for the duration of your contract. Updates are produced in mp3 format and emailed to you ensuring lightning fast turnaround times.

    “Thank you for calling Liam’s Ladders – a representative will be with you shortly. Did you know that Liam’s Ladders has been a family business for 3 generations and counting? We offer affordable, high-quality ladders and construction equipment for personal and commercial projects. This week only, if you buy $50 worth of equipment, we’ll give you $10 off! Talk to your representative about getting this promotion for your order today…”
    GO On Hold uses a virtual PBX phone system from RingCentral in our main office to handle all of our calls. There are many advantages to a virtual PBX, including auto-receptionist, multiple voicemail boxes, extension dialing, music on hold and more.

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    Fill in our Free Demo form and we'll send over audio examples from your industry and a bespoke audio sample to share with your team. Get a Free Audio Sample

    Every client is assigned a personal Script Consultant and a Client Relations representative.
    The following scripts can be used for almost any kind of On Hold Messaging. You can switch the language of the text blocks by pressing the tab button.

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    Satellite Download – A great solution if you already have our music service or if you are looking to add both.

    How much did you spend on your visual marketing last year: website, brochures, newspaper/magazine advertisements, posters, leaflets? Hundreds? Thousands? We all know how important it is to make our businesses look good but what about making it sound good? When did you last consider what your on hold messaging says about your business?
    When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.

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Hands-free remote hardware download options also available. If you have a VOIP system and do not require hardware, please Contact Us to discuss file requirements.

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IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream

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Don’t know what the messages should say? You could engage a marketing or branding firm to help with this.

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Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.

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