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The 'Solopreneur Plan' is designed for 1-person businesses. The 'Entrepreneur Plan' is designed for up to 3-person businesses.

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8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
Simple activation To place callers on Hold simply press Flash then Hold, to go back simply return to caller and voice deactivate or press Flash. Hold Activation on any PBX telephone or many compatible 2-4 line phones . Simple to install 1 minute installation - just connect to one corded phone or to cordless base and all phones and extensions work. .

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Website: https://www.calltrackingmetrics.com/blog/communications-o/calls-o/how-to-source-hold-music/

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Voquent’s innovative online service quickly connects customers with experienced voice actors speaking with any accent or language.
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There are many online companies that specialize in creating on-hold recordings, such as Snap Recordings, On Hold Company, or On Hold Marketing. They each offer a range of services at varying price points.

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Here are a few things to keep in mind to have a killer script your callers will be receptive to: Speak to your audience: When creating a script, make sure you know WHO you’re talking to above anything else. Is it moms, teenagers or middle-aged men who like golf? Appeal to their interests in relation to your business with a captive voice, and they’ll be much more willing to listen (and be patient while doing so). Time it appropriately: You know your business better than anyone else, so as such, you’re probably aware of a caller’s average hold times. While this can vary with growth and other factors, make sure you record enough messages to fill the time so a caller isn’t stuck hearing an eternal loop of the same 3 messages. They’ll thank you for it by being far less irritated. Stay current: Some companies have seasonal sales and changes, so including this in your script as the year progresses means you remain relevant with the latest and greatest. For example, during the holidays you can say “Seasons greetings from Fletcher’s Flowers...” or something similar. You can also include event notifications, advertisements, and other informational messages so they learn more about your business. Be natural: Think about how you’d like to be talked to. Typically, a robot isn’t the first thing that comes to mind. Writing for auditory purposes elicits a different approach than writing for digital or print. Make sure whatever your script is that you read it aloud, and test it out on coworkers or friends. If they get bored or disengage, chances are, your callers will too. Know their path: What’s your end goal for what you’d like your caller to accomplish? Tailor your messaging to them based on what you come up with. If you’d like to upsell, consider using some on hold time to discuss a company-wide promotion they can take advantage of, or a fun fact about your industry they wouldn’t know. Give a call-back option: If your phone system has the feature and a caller doesn’t have time to spend on hold, offer them the option to receive a callback without affecting their position in line, or to leave a message. This can alleviate the stress of waiting.

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    Learn more about our new organization at our website or follow us on Facebook for updates.

    Select a voice from our extensive roster that will best represent your brand. You can even select multiple voice talents if desired.
    Or the other person may not show up at all, as happened to me, and "I'm On Hold" will loop and loop ad infinitum. At least, until you hang up. Read & Listen Home News Arts & Life Music Podcasts Programs Connect Newsletters Facebook Twitter Instagram Press Contact & Help About NPR Overview Diversity Ethics Finances Public Editor Corrections Get Involved Support Public Radio Sponsor NPR NPR Careers NPR Shop NPR Events NPR Extra Terms of Use Privacy Your Privacy Choices Text Only

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    Calls diverted to the voicemail box of a department that doesn’t have active reception staff.

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    Website: https://www.snaprecordings.com/blog/message-on-hold-benefits-for-business-phone-systems

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    Holding too tightly can lead to a loss of control, apparently. I assume Don Barnes was referring to being kept waiting on the phone. Mind your grip on that receiver, gang.

    Slow your roll—there’s a lot more to hold music than just genre. A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
    Mixes of Mozart and Beethoven’s classic symphonies are a great way to keep customers engaged as they wait to get on hold.

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    Ready to begin a fresh, new marketing plan for your business? Click one of the services below to get started! A longtime leader in the on hold message industry, AyerPlay is prepared to take your business to the next level!

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    Phone Download – The content is sent through your phone lines and loaded onto the equipment.

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If you have a question or want to know more information about our services please contact our team using the form. Testimonials See all testimonials My contact, Tim, was very friendly and helpful and they produced a high quality recording very quickly for use in our automated call handling system. I just wanted to thank you and your team for your efficient and reliable service whilst setting up our telephone system. The message sounds fantastic and really gives us that professional, classy edge that we’ve always been looking for and the value for money was astounding. The whole process was very well run, issues and queries were very quickly followed up and resolved and I am very happy with the website. A special thanks to Amelia for all the hard work and patience in getting this project completed so quickly.

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Extremely happy with the professional service from the team at Messages on Hold. Thanks to Sophie, Jaity and Katrina.

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On-hold marketing / on-hold messages provide an amazing opportunity to add real and lasting value to your business.

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Need a new telephone on-hold message to reflect changes? How about an updated IVR/PBX Professionally recorded message/greeting for your telephone system?

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