No one likes waiting around on an endlessly ringing phone line for someone to pick up the telephone and get them the information they’re looking for. That’s why having an on hold message or friendly musical greeting can be a game-changer in the world of client communication.
Often, it’s a good idea to precede the message with a bright alert sound effect to grab snoozing customer attention:
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Power is on, the USB will play on computer, tried to use a different USB with the machine still woulnt work. This device replaced my 5-CD changer to provide background music for a business phone system. This is a lot less expensive than another CD changer, a lot smaller, and it allows us to hear the song being played (with its small internal speaker.) the volume control allows us to set the volume that caller will hear. Our CD player simply could not do that. Top reviews from other countries
“On hold messaging from Media Music Now is affordable. There are no ongoing payments, no contracts and no annual PRS fees. Professional on hold marketing has never been so easy.”
"You know, we get people who ask us to put them back on hold." - Eric Smith / Binkelman Corporation (Hear a sample)
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What’s the average length of the musical interludes in a Message on Hold program?
Mixes of Mozart and Beethoven’s classic symphonies are a great way to keep customers engaged as they wait to get on hold.
On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
- Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.
Showcase the most important services your practice provides pets and their families. The following message examples are the core of your practice and should be in the forefront of all client communications.
“It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks." Dave Chapman, J+J Automation UK Ltd
Professionally recorded phone messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image. Choose between a male or female voice, recorded in the tone best suited to your business. Ideal for Business Intro Messages at the start of the call, Auto Attendant (IVR) prompts, Voicemail greetings such as one for an After-Hours Service, and On-Hold Messages. Incorporate background music for that extra touch.
Slow your roll—there’s a lot more to hold music than just genre. A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
We can create tailored on hold messages for you. Using the information you want to convey, the products and services you want to showcase, and the deals and offers you want to promote. We offer a totally customisable and collaborative service, which combines the knowledge you have of your business and industry and our specialist expertise.
Messages on hold have been great from the very start, Professional and very friendly staff. Highly recommend. 1 years ago
The Grace Digital Message and Music on Hold Media MP3 player is an on-hold music and media player designed for use with almost any business telephone setup including PBX, IBX, or Key Phone systems. Keep your customers, clients, or coworkers occupied and entertained while they wait.