Youâve heard the basic format for on hold messages before: âThank you for holding. A representative will be with you shortlyâŠâ But thereâs far more to an on hold message than the same robotic voice over and over.
Whether youâre writing your script or having us draft one for you, Holdcom makes it easy to order professional, customized Message on Hold programs for your phone system.
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But, if you stay on brand, people will feel safe and understood. Theyâll feel confident that they know what the company is all about, and that will make them easier to work with.
Unlike big expensive telephone systems, ordinary 2-line and 4-line arenât music on hold ready. In layman terms, thereâs no place to connect a message on hold player. The on hold adapter allows you to connect our message on hold media player, to easily add our custom music and messages on hold.
The information to include on your on-hold message varies depending what services you provide. A good starting point is to record the information you think a customer would need to know about your business, such as: Hours of Operation Location Services Provided Products in Stock Current promotions and offers
Our cell phones are millions of times more powerful than all of NASAâs combined computing power in 1969. They can capture beautiful photos, tune guitars, provide navigation, and process payments. Itâs simply remarkableâŠand something we can easily take for granted.
With our on hold marketing service called MOOD: Voice, you not only get that chance but you can also let the customer know about other products and services you offer. With Mood:Voice you can change your message as little as once a year or as often as once a week, itâs completely your choice. Please give us a call to schedule an appointment to talk about your businessâŠÂ Weâll even put you on hold if you want to try it out! Better yet, click the button for a sample.
Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
The best hold music has few instruments and preferably only one. Simple music handles the change in quality better than a full orchestra arrangement. The latter gets distorted, particularly if itâs too loud for the phone to handle and clipping happens. No one wants to hear a dirge-like cacophony masquerading as âPachelbelâs Canon in D.â
-Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold last only 15 seconds.
On hold systems support physical media via unit equipment and connection with an analog telephone line and virtual media via a USB flash drive, network access, or a remote Ethernet connection. Online, on-hold system services make accessing and downloading MP3 music and message files easy.
We offer quality voice talents and professional voice actors who record in all languages, dialects, styles, and age groups to best suit your company needs. The right voice can make your message, your brand, and your mission resonate with callers. Find the voice to best fit your brand!
One that makes time not seem like a constraint, one that has a mix on hold music and voice messaging sprinkled across.
Music Serves the Message. The whole purpose of playing music for someone on hold was originally to give a few moments between messages for the caller to absorb the message they just heard, for maximum recall later. Music serves the message, while also helping to pass the time. Not just any music will do, however; certain types of music calm a
Had an urgent recording request and Sophie at Messages on Hold was onto it for me straight away. On this occasion, she was able to make my ridiculous next day timeline request and I'm very happy with the results of the 7 recordings! Great customer service the whole way through. Highly recommend. 7 months ago
Website: https://support.zoom.us/hc/en-us/articles/360028212652-Customizing-audio-greetings-and-hold-music
- Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.