Don’t know what the messages should say? You could engage a marketing or branding firm to help with this.
1) If you should require the necessary hardware, an experienced and reputable on-hold messaging provider should have a list of equipment options that you can choose from. They should be able to thoroughly explain the pros and cons of each, and guide you through or arrange for it to be professionally installed.
.
If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
Phones 9600 Cordless Phones 9600IP Cordless Phones 3300 Series Hotel Phones 3300IP Series Marquis 3100 Series Marquis 3000 Series Marquis 2800 Series Trimline & Retro Phones
"Hilarious!" - Jennifer Weaver / American Advertising Federation 5th District ADDY Awards Judge
If you have a bit of a budget you can hire a voice over (VO artist) or hire a specialized on hold messages service company. Depending on what your requirements the price may range between $50 – $60 and several hundreds dollars. Sometimes, for a little extra cost, the VO artists can also provide background music.
AT&T has offered music while the phone is ringing to the calling party (music plays instead of ring...ring..ring), but they charge what seems to be a lot for the service and it only lasts for a year, as I recall. Lots of choices of music, though. No idea about call holding, try calling AT&T. Apr 14, 2009 3:40 PM Apr 14, 2009 4:53 PM in response to PsychedelicWonders In response to PsychedelicWonders
Hold music for android phonesI have transferred my music from i tunes onto my phones storage where it shows up under audio, but how do i get the music to play in the media pla...Ihave new heaad phones, but when i play music i can only hear the background music? clorroad Level 1 (Contributor)
Website: https://www.spectrio.com/on-hold-messaging/how-to-craft-the-perfect-on-hold-message/
Having ringback and on-hold music really gives your company a professional appearance. On-hold music has always been one of the features associated with the “Fortune 500” companies that VoIP subscribers have access to, and at a fraction of the cost. Having the right connect music makes a great first impression on customers.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Website: https://docs.microsoft.com/en-us/MicrosoftTeams/here-s-what-you-get-with-phone-system
3. Don’t repeat the same message over and over again, create a sequence that provides relevant messages during the duration of the hold.
It’s very important to thank your customers for waiting. Being on hold is not a desirable experience for anyone. The least you can do it thank your clients for their time and to help them not feel neglected.
OUR TIP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos. With just a few clicks, you can compile your selection or desired prompt(s) and send it to us. https://voxendo.com/audiodemos/text-demos/english/on-hold/on-hold-message-demo-dani-aus.mp3
Very quick turn around, extremely professional and easy to work with. Highly recommend!
The Ayerplayer digital player is the only player we offer, because it’s just that good. MP3 audio format USB Flash Drive – with your message preloaded Five (5) year limited warranty Virtually maintenance free