Probably a lot less than you think! There are variety of affordable on hold message plans & pricing, and typically a small monthly fee starting at around $59 can be all it takes to get a professional sound for your brand, enhance the caller on hold experience and drive revenues.
A fantastic service provided, prompt communication and a great end result. Daniel makes it extremely easy to make changes and goes out of his way to provide outstanding customer service. Would definitely recommend this company. 10 months ago
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Music is subjective. What one person enjoys, another might despise. Even that pillar of hold music neutrality, Muzak, can inspire wildly different reactions.
If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
Typically, if you what to use copyrighted music in your project, you must obtain two licenses - a Sync (Synchronization) license from the publisher and a Master license from the recording label.
- Audio file names should contain only upper and lower case letters, numbers, underscores, and a single dot ‘.’ symbol only.
On Hold Plus OHP-8000 Message On Hold with USB Thumb Drive- For use with all PBX and Key Phone systems- Plays audio directly from any USB Flash Drive (128MB drive included) for continuous MP3 playback. Price: $299.95. Sale: $179.95.
Call us on 1300 00 1300 or CLICK HERE to get in touch with one of our Business Consultants. We'll help you produce the perfect on hold message for your business. Female Voice Male VoiceGuide to On Hold MessagesScript TypesBusiness Intro & IVROn Hold Messages & Voicemail Greetings
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
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Music – during voice over messages, the music will be slightly raised in volume. It is important to select a piece of music that compliments your brand.
Yes. You can preplan message changes to begin any time in the future. There is no limitation.
“It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks." Dave Chapman, J+J Automation UK Ltd
The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.
You wouldn't put a handmade sign on the outside of your office door would you? So, why have your automated attendant greetings, IVR or voicemail announcements be recorded by an amateur? In many ways, your phone tree menu is the "other" front door to your business. Professionally produced custom auto attendant greetings, IVR prompts and voicemail announcements enhance the caller experience, and that improves your brand image. Let The Original On Hold Be The Voice Of Your Brand!
No one wants to be stuck on hold with silence (30 seconds feels like 5 minutes!).
9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.