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Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.

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I would like to record and customize the hold message per different options but currently there is not an option for that Toni OM commented · June 3, 2020 9:22 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
You spend thousands on advertising to get them to call you. Now treat them right when they do! .

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Use the free included Grace Music Master Software Version 5 to create your targeted message, or register your player and receive one free personalized on-hold greeting.
These voice talents bring a wide variety of sounds, styles, and character voices to your production. And we’re delighted to work very closely with them.

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Regular updates of your On Hold Message are a great way to show that yours is a practice committed, not only to professionalism and caring, but is also an integral part of the community.
Our scriptwriters have years of experience in writing for audio, especially on hold and IVR systems. We’ll create an on hold message your callers will be happy to listen to – avoiding the clichés and stock phrases they hate to hear.

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A script is the product of your message and our expertise. A Message on Hold program is more than a script with words and music, it reflects your marketing objectives, current advertising and promotions, dedication to customer service, and long-term goals. When it’s time to write your script, you have two choices: You can use your knowledge of your business to write your own script or provide your information to one of our Script Consultants who will do the writing and send the copy to you for final approval.

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Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.

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    We are committed to our neighbors and the community. We support athletic leagues, non-profit groups, schools, local organizations and volunteer fire and rescue squads. Our education programs include tours for students and scouts, and open houses that allows communities to observe their operations and how the industry contributes to our quality of life.

    A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
    We work with all our clients on an as needed basis, with no long term commitments or leases required.

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    Need options to load multiple files to play messages or music on hold, with much larger limits. We like to have messages from different docs on different topics (different types of cleanings, why xrays are so important, etc) and mix and match (periodically change what is 1st). It's a pain to try to combine to one file PLUS the max file size doesn't accommodate them. Susan commented · November 27, 2019 9:51 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…

    Superb service and support from Scott - great place to get your headset accessories or existing kit refurbished.
    “At Page, Smith & Douglas, we pride ourselves on both our extensive knowledge of tax law and our dedication to superior customer service. We understand that tax problems can be intimidating, so we have a completely open door policy for our clients to come meet with their attorney in our office or contact them anytime by phone or email…”

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    Just wanted to thank the whole team at Messages on Hold for the assistance and the help to produce a wonderful final product and helping our business stand out. The whole process was seamless. Sheryl, Ryan and Anna Le have all been positive, accommodating , and very professional it’s been a real pleasure. All queries email or any questions attended to instantly. The best service ever, very refreshing to see. I Highly recommend this team to put together any type of of phone messaging required for your business. ***** five star service 3 months ago

    Website: https://www.spectrio.com/on-hold-messaging/how-to-craft-the-perfect-on-hold-message/
    AyerPlay is a major supplier for Nationwide Insurance, VCA Animal Hospitals, Coldwell Banker Real Estate, Vision Source optometric offices and more.

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    Calls diverted to the voicemail box of a department that doesn’t have active reception staff.

    Don’t know what the messages should say? You could engage a marketing or branding firm to help with this.
    You can change your messages through our online interface and have them playing on hold in 60 minutes or less.

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A comedic on hold message script isn’t just some novelty you can invest in because you feel like it. It’s a way to distinguish your company and establish your brand, and it can help make your customers more eager to do business with you. It’s icing on the cake of your company; without it, it’s not really a cake at all.

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5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.

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A phone system with a Music On-Hold input connection. Have multi-line phones, a hosted PBX or VOIP phone system? Contact us and we'll get you set up!

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Since your information will be on a recorded loop, it is good practice to include music in between loops to break up the information for the consumer.

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