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Weave needs to change their hold music or the god aweful noise that loops in hold. It has static and electronic screeching noise that hurts your ears. Anonymous commented · August 9, 2017 12:45 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…

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Here at hpc, we’re more than just a bunch of pretty faces. We’re a dedicated group of composers, audio engineers, copywriters, and customer service professionals, all experts in our respective fields. Whether you prefer messages that are professional, understated, or downright off-the-wall, we do our research to provide you with a custom program that fits your company’s needs and values. All programs consist of 5 custom 30 second messages mixed with music (4minutes total program length) · EMA/OHMA Certified (Experience Marketing Association, On-Hold Messaging Association)
Let’s drop some jargon: Caller retention. Customer satisfaction. Reducing churn. If you care about any of these, hold music should matter to you. Music affects mood. It can even have an effect on purchasing and decision-making behavior. Skip the sponsored Instagram posts of avocado toast; hold music is a bonafide influencer! .

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Unfortunately, the customer support desk is closed at the moment. For business critical issues we do offer a 24-7 service by calling 0845 1234 567 This service may incur additional costs
Work with professional narrators that reflect your company's image. There is basically no time to save money, and use someone with a great voice. Narrating, is a profession and goes far beyond the sound of the voice.

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If you have a nice voice and more or less decent recording equipment, you can record your own on hold messages.
A study by Infomax inc found that callers tend to stay online for 25% longer if there is a mix of on hold messaging and not just plain music. So you need to mix it up.

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No matter how you choose to create the on-hold recording, once the audio file sounds exactly like you want it, simply ask your IT team to update your phone system with the new recording. You’ll be giving your callers a better experience in no time.

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A lot of on-hold music is just wrong for the phone. It’s too pitchy, the tempo’s all wrong and half the time it’s too loud. If your callers can barely keep the phone up to their ear, they’re not going to stay on the line for very long. This is why we offer a collection of royalty-free music channels with every account, ensuring that you

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    -8 to 15% of a company’s customer base is lost each year, 68% is due to indifferent or negative phone treatment.

    PHONE MESSAGES Custom Telephone Messages Pre-Recorded Phone Messages VOICEOVER Voice Recording For Video Voiceovers for Advertising CONFIGURATOR VOICES English Voices US, UK, CAN, AUS Voices Europe Voices French Voices Spanish Voices German Voices Italian Voices Portuguese Voices Polish Voices Czech Voices Greek Voices Dansk Voices World Voices Russian Voices Arabic Voices Japanese Voices Chinese Voices TEXT & SCRIPT EXAMPLES Voicemail Greeting Scripts Welcome Message Scripts On Hold Message Scripts On Hold End Message Script IVR Menu Scripts Mobile Phone Scripts Holiday Message Scripts Other Useful Script Examples Translation Service MUSIC Royalty Free Music Selection Music Production / Composition FAQ
    our voice over artists. Snap Recordings has over 100 professional, industry-leading voice talents available. Pick a language, select a voice-over artist and click the play buttons to hear samples of their professional phone greetings, voice prompts and messages on hold. Voice Talent Player.

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    You also need to factor in your average wait time. If you know your callers will be listening for a while, choose something other than rock or alternative, which creates the perception of longer wait times.

    Website: https://info.umkc.edu/hr/wp-content/uploads/2017/04/Telephone-Etiquette.pdf
    That’s how Informer Messages sound. Here’s what our clients have to say about their service: http://informermessages.com/testimonials

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    Our copy-writers bring it upon themselves to not only understand your company, but also present it in a way as if it were their own. Seriously! It's always emotional when a jobs finished.

    The music in our on hold music section is pre-licensed, which means we can mix it with your on-hold messages without charging an additional music license. Also, this smaller selection of music is not in a PRO such as ASCAP, BMI, PRS etc. so you won't have to pay these agencies a fee for playing music on hold. You can use music from our library if you wish but there will be an additional license cost and not all of it is PRO free.
    People don’t like going on hold, but you knew that. Funny, considering the early telephone users had to wait to be connected anyway, but now we expect an immediate connection. Think back a couple of decades to the dial-up era. You probably remember the time it took for AOL to connect—and the sounds that went with it. Now, a web page that takes more than a few seconds to load is inexcusable.

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    Your well being is our top priority. In addition to our extensive services, we want to maintain your inner and outer care when you leave our spa, which is why we provide the products we use to be purchased for at-home care. Featuring our Organically derived hair care line, Sothys, and Alek Essentials – the finest in luxury skin care products for the face and body making its way across the celebrity circuit these days.

    We were amazed at how easy the process was! Took our phone system from ordinary to professional straight away.
    Pay once and receive your audio within 3 to 5 working days (subject to availability).

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That’s how Informer Messages sound. Here’s what our clients have to say about their service: http://informermessages.com/testimonials

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More than 100 professional voice over artists available to record your messages including bilingual options.

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A PBX or Key system is a telephone system that brings wires from all phone extensions in the building to one central control box. Some popular PBX or Key phone brands include NEC, Avaya, Mitel, Toshiba and Nortel (Norstar Meridian). If you have a business telephone system you only need our on hold media player in order to get on hold messaging.

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