Your On Hold facility is one of the only promotional mediums you truly own. If your callers like what they hear, they can act on it within seconds. Pages Home Why Custom On Hold FAQ Pricing Samples Testimonials Contact Us
We get to know you and your business so we can create the most effective marketing program to get the results you want.
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Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
The Business Audio System features a high quality metal enclosure and electronics for the demanding business environment.
"I wish I had more time to forward to you all the great feedback we get." - Chris Hamann / Lakeland Auto & Marine (Hear a sample)
Yes. You can preplan message changes to begin any time in the future. There is no limitation.
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The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.
It’s about engaging your caller and giving them options with your messages. This requires upkeep, and an eye on average hold time (AHT) so you know how much to prerecord for your callers. If you’re not sure where to start, go to your coworkers for some ideas – it’s there you’ll get your script going.
Whether it’s when being transferred through to someone else, or simply waiting for the correct person to become available, being on hold presents a marketing window of opportunity to sell additional products and services, enhance your branding efforts, offer a more professional image or provide helpful information.
Turn your telephone into your own personal radio station playing 24/7 and let it make you money! Listen to a short compilation of our work.
We recently used Messages On Hold for our new telephone system and they were professional and super helpful. Very easy process and a pleasure to deal with. Voice overs came back professional, great sound quality and exactly what we requested. Highly recommend their services. 11 months ago
1. Start with a warm greeting. It’s only polite to say “Hello”. However, don’t forget to ask the caller to stay on the line and wait.
The following list is my own personal “Top 10” list of songs which will not shorten your hold time, but may add a little levity to it:
A fantastic service provided, prompt communication and a great end result. Daniel makes it extremely easy to make changes and goes out of his way to provide outstanding customer service. Would definitely recommend this company. 10 months ago
On hold messages and ads are growing in popularity, but there are still plenty of businesses in Australia that don’t realise that their phone is a marketing tool. Think about it – having professional and marketing-driven on hold messages is like having a really great salesperson on the phone with your customers every time they call.
In order to enhance your phone image with Custom On Hold Messages, you need only select a package that suits your business. We offer a range of options all of which include a pre-determined number of audio productions and use of a digital announcer. This unit stores audio on computer chip for perpetual replay with no moving parts so reliability is unequalled.