Quality and innovation are at the core of our practice, bringing the full spectrum of care and services to the people of New Jersey and to those who travel here for our care and services.
Customized music on hold messaging by OnHold.com will inform, entertain, and retain your callers. From small businesses to large enterprises, our production studios create engaging on hold messages that increase revenue and create happier callers.
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Our professional Message on Hold programs will connect with your customers, providing valuable information, answering frequently asked questions, building your brand, and reducing call abandonment. From a single on hold message for one location to a multi-location remote load enterprise installation, Holdcom brings three decades of experience to producing professional hold messages.
When your customers call they’ll hear the right message, right at point of sale. Every time you press the hold button you’re opening up a world of opportunities for both your business and your customers. “More than 70% of business calls are placed on hold.” – AT&T “Callers stay on the line up to 25% longer when provided with On Hold Messaging versus dead air or background music and up to 17% longer than radio.” – Infomax “88% of callers preferred On Hold Messages to other options.” – MaxiMarketing
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
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These voice talents bring a wide variety of sounds, styles, and character voices to your production. And we’re delighted to work very closely with them.
A study by Infomax inc found that callers tend to stay online for 25% longer if there is a mix of on hold messaging and not just plain music. So you need to mix it up.
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Have you really taken the time to think about what your customers are listening to On Hold, and how it’ll affect your business? Messages On Hold will help you Sound Better and Sell More.
Designed for ease of use by simply plugging the unit into your existing phone system. View larger
If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.
Save Time by Building Phone Greeting and Voicemail Scripts. Most advanced cloud call center software offer a variety of phone greetings and voicemail types that can be customized according to the needs of your business.. Effective customized greetings are integral to call center success. The greetings and voicemail messages that callers hear when they …
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You’ve heard the basic format for on hold messages before: “Thank you for holding. A representative will be with you shortly…” But there’s far more to an on hold message than the same robotic voice over and over.
Picking the appropriate hold music is crucial. After all, there’s a reason elevator music is a running joke. We know that waiting is annoying and that music influences mood. Don’t just queue up some Mozart and call it a day; do strategize your musical picks.
Your call is important to us, please hold and an advisor will be with you shortly.