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If you don’t have the capability in-house, or if you’d prefer to let someone else handle it, this task is easy to outsource.
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Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!
The Business Audio System features a high quality metal enclosure and electronics for the demanding business environment.
These voice talents bring a wide variety of sounds, styles, and character voices to your production. And we’re delighted to work very closely with them.
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
The best customer service I can remember! Stacy helped me chose the right headset and was very patient when I changed my mind. Nice, simple packaging and a prompt service. Thoroughly recommend.
When callers are put on hold, music is played over the phone while they are waiting. You can upload your own music file to play, or several music files to rotate. If you do not upload your own files, callers will hear the music that is set by default.
We will determine whether your communications platform (phone system) can use our Hosted Streaming Music On Hold Messages, which will automatically change which messages are heard based on time of day, day of the week and other scheduling preferences. We will find out if you will need a music on hold device (player) or not.
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We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry:
Create an Outstanding Caller Experience Create a Professional Business Image Fully Equipped with Features and Functions 100% Call Credits No Contracts
All stars5 star only4 star only3 star only2 star only1 star onlyAll positiveAll criticalAll stars 4 global ratings | 3 global reviews For 25 years, I've wanted a professional on hold system and I finally have one!. The price is perfect, there are a lot of choices of music I can choose for my patient's and customers to listen to if it is necessary I put them on hold, and it was easy to set up. Their customer service is superb! I would definitely recommend this product!!! Does not work (phone rings and then hangs up on caller). When returned was sent messages from seller that it can be programmed to work, which makes a confusing install with confusing instruction even worse. Also, upon returning product I forgot to include institutions (5 pages of 8x11 paper) and was changed a $75 restocking fee. Do yourself a favor and avoid this product. Questions? Get fast answers from reviewers Ask
"This whole 'Humor On Hold™' thing is pretty freaking stellar." - Rachel McGrath / On Hold Messaging Association's MARCE Awards Judge
Our custom video production services include website videos, corporate business videos, product demos, TV commercial spots, and infomercials. Our creative production team can help you rapidly expand your business, attract more customers, and sell more with branded promotional videos. Website Videos
Reach more customers. Give your callers something to listen to while waiting—not silence or the radio! Take advantage of the benefits of on hold messages and sell more.
Our blog post - how to choose the best voice for on-hold marketing has some crucial information you should consider before selecting a voice-over talent for your on-hold messages.