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"This whole 'Humor On Hold™' thing is pretty freaking stellar." - Rachel McGrath / On Hold Messaging Association's MARCE Awards Judge
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There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Thank you for calling Sommers Plastics. Someone will be with you shortly. While you are waiting please listen to Sommers’ latest news, product information and help us celebrate….
You have reached {COMPANY NAME}. Please be assured that your call will receive the time and attention it deserves when we return to the line.
Your call is important to us, please hold and an advisor will be with you shortly.
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Most business-class phone systems come with a library of pre-recorded on-hold messages or music for you to choose from. They also typically allow you to upload your own, giving you the opportunity to customize your callers’ experience while they wait.
Website: https://www.spectrio.com/on-hold-messaging/this-is-what-an-on-hold-messaging-system-can-do-for-your-business/
There are many online companies that specialize in creating on-hold recordings, such as Snap Recordings, On Hold Company, or On Hold Marketing. They each offer a range of services at varying price points.
And in case the company tries to jerk you around or screw you over, the DoNotPay app lets you instantly share to social media a legal recording of the call to shame them.
The file is added to the list of music files. If you have multiple files listed, you can adjust the order they will be played in. Click the up and down arrows next to the files to move them up or down in the list. To remove a file from the list, click the red Delete icon next to it. Go to Greetings > During call transfer > choose an existing file or upload a new one. Sorry to hear about that. Contact Intermedia support at (800) 379-7729 or Open a support ticket online Help us improve our knowledge base. Send Feedback Cancel
Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.
Need on hold music for your business phone line? On hold music is a necessity for any client facing business phone system. Use on hold music as an opportunity not only to help your client pass time while waiting but to affirm your brand identify as well.
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Music is subjective. What one person enjoys, another might despise. Even that pillar of hold music neutrality, Muzak, can inspire wildly different reactions.
Website: https://www.onholdinc.com/mohblog/step-by-step-guide-to-custom-on-hold-messages/