We're a medical practice and have been using Messages On Hold for around 4 years now. Sian has been our point of contact for this time and she is fabulous. Always so responsive and 'on top of it.' The proposed scripts, edits, suggestions and changes are always clear and easy to see. Not to mention the voices and music as part of the end result are fabulous. A highly recommended team and company! 2 months ago
1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
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Website: https://onairrecordings.com/blog/entry/can-i-have-messages-on-hold-without-an-expensive-new-phone-system
You also need to factor in your average wait time. If you know your callers will be listening for a while, choose something other than rock or alternative, which creates the perception of longer wait times.
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Spectacular Hollywood-style studio sets you just won’t see elsewhere. Glossy marble floors, huge triple plasma screen monitors, scrolling tickers and our spectacular network news and talk show formats. Each of our studio sets can be completely customized for your video.
1) If you should require the necessary hardware, an experienced and reputable on-hold messaging provider should have a list of equipment options that you can choose from. They should be able to thoroughly explain the pros and cons of each, and guide you through or arrange for it to be professionally installed.
Check out our on hold players as we are offering great deals when purchasing the on hold player and message as a package. As a business you aim to keep your clients on hold as short a time as possible, sometimes this can't be avoided. You want to take
Website: https://www.spectrio.com/on-hold-messaging/how-to-craft-the-perfect-on-hold-message/
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Have you ever judged a company based on how poor their phone messages were? We have. Avoid giving your existing or potential customers negative arguments about the quality of your service or brand image.
Whether you need multiple IVR menu options, out of hours messages or on hold messaging we have a telephone audio package to suit your requirements. Our telephone audio is as good as any contract-based competitor. We just demystify the process and provide an affordable pay as you go alternative.
Delighted with this Company - readily available to deal with any queries, efficient and prompt. Glad we made the change to them. Highly recommend.
Manage the expectations by reminding your clients that the customer agent will speak with them as soon as possible and the wait is almost over.
We offer authentic multilingual recordings with native talents from around the globe!
Our unique implementation process is one secret to happy customers. We’ll spend as much time as necessary discussing all of your options, including voice talent selection, writing the script, selecting the right music and anticipating the critical times of year for updates and message changes.
Choose from our specialist Australian voice over artists who are highly experienced in recording professional Telephone On Hold Messages.