Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
Message On Hold Can: Sell products and services Introduce promotions Drive website traffic Answer FAQ’s Provide customer service Reinforce marketing Encourage referrals Build brand awareness Use Music to keep callers entertained
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A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
Avoid beeps and radio silence. Once a customer has been placed on hold on radio silence, the customer tends to hang up in less than 40 seconds because that customer thinks, "I've been forgotten".
Congratulations! You have taken the first step towards marketing your business and services through messages on hold. Messages played while clients are on hold can promote your business, products, services, news, your website, specials, promotions and more.
Your On-Hold Messaging and Music is the first impression to your callers – make it memorable and build trust with our customizable solution. Get a Demo. Represent Your Brand. Choose the perfect voice to promote your brand and inform callers—our professional voice talent gives you the polished, effective messages that you need.
At Professional Voice Greetings we are happy to provide on-hold messaging starting from just $38.98 ($34.99 base price + $3.99 for the on-hold messaging option). Purchase by going to the Voice Samples page, select a voice, add background music if you wish, and write your script. Then, during the checkout process, be sure to select the button that asks if you are buying on-hold messaging.
Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.
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The more frequently your callers hear that (or any prompt), the less they believe you.
Our talented team of copywriters, video producers and editors understand your vision and deliver creative concepts that are on point! Our creative process includes custom copywriting, storyboarding, graphics, background music and more. Actors & Studio Sets
You have reached {COMPANY NAME}. Please be assured that your call will receive the time and attention it deserves when we return to the line.
Why wouldn’t you give the same attention to the tool that keeps your callers on the line? "As a species, if you like, we feel like music helps us. That's the only way you can explain it persisting for so long." –Professor Adrian North,Head of the School of Psychology and Speech Pathology at Curtin University, Huffpost.com How to Choose On Hold Music for Your Business
The difference between writing a script and writing for print is that scripts must be written for the ear and written for effective delivery by voice talent. It must be written in a conversational tone. When you create a script that’s listenable, your callers will better understand your business.
Professional Audio Messages to Complete your Phone System. We specialise in audio marketing for telephone systems, both VOIP and traditional. Whether you are looking for music on hold or on hold messages, perhaps call menu options and out of hours too; we can take care of every part of the process for you.
It makes sense to keep these callers informed while they wait with Custom On Hold Messages… informative messages, mixed with music.