VoIP Phone Systems; Improve The Image of Your Business with Professional Telephone On Hold Messages. With GO On Hold… It’s A Cinch! From writing your script to producing your telephone messages on hold, we can finish your information on hold message and music recording with only your approval needed.
It seems pretty self-explanatory: on-hold messages are messages that play “on hold” over your telephone system. These professionally produced recordings are also an integral part of your company’s marketing strategy. By providing timely, relevant information about your business, an on-hold messaging program reinforces current marketing campaigns and builds brand recognition. This in turn increases call retention by improving the caller experience. To top it all off, it also increases sales by targeting key demographics.
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A typical Message on Hold program is 4 minutes long. Because a voice over talent typically reads between 100 and 112 words per minute, the script for a four-minute program can be up to 400 words, allowing for four to six paragraphs or messages, interspersed by brief intervals of music. Longer audio storage and program lengths are available if necessary.
What’s more, you will find the option for both, silent and active monitoring, which means that if you want to provide training to a new colleague whilst another team member is in the midst of a support phone call, that is easy to do with the silent monitoring option. Or, if one of your team members is dealing with an issue that requires escalation and they need you to get involved that is possible too all in just a few clicks.
When callers are put on hold, music is played over the phone while they are waiting. You can upload your own music file to play, or several music files to rotate. If you do not upload your own files, callers will hear the music that is set by default. - Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.
Spectacular Hollywood-style studio sets you just won’t see elsewhere. Glossy marble floors, huge triple plasma screen monitors, scrolling tickers and our spectacular network news and talk show formats. Each of our studio sets can be completely customized for your video.
Almost all phone systems* manufactured today have Message on Hold capability, but to determine exactly what you have before your purchase a Message on Hold system, it is best to check with your phone system vendor. Need equipment?
With men, women and children of all ages, and a range of different styles, we’re bound to have the ideal voice. VoIP Phones & Solutions
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Changes can be made quickly and easily. Your Client Relations representative will work with your Script Consultant to create scripts that reflect your changing needs and situations.
With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.
We strongly recommend that you write short, independent messages, with a musical interludes. The volume of the music should be turned down during narrative messages.
Music on hold helps you increase retention, reduce churn, and even influence your caller’s attitude with hold music. Go on, get your elevator music jokes out. We’ll wait (and chuckle). We’ve all poked fun at Muzak, but the importance of hold music and its multifaceted nature may surprise you. Seventy percent of business calls go on hold. The main point behind hold music is to signal that the line is still open, but that’s not all it does. You can increase retention, reduce churn, and even influence your caller’s attitude with hold music.
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Media Sound is an Australian based Audio Production company specialising in the recording of Voice Artists and composing of Production Music. Our Voice Overs and Voiceover productions can be heard on Radio and Television Stations, Telephone Music On Hold Systems, Website Audio and Corporate Videos in Sydney, Brisbane, Gold Coast, Melbourne, Adelaide, Perth, Hobart, Darwin, and all over Australia and the world. We are extremely passionate about Audio Productions and our Production Studios together with our Audio Engineers make us the market leaders. Oursister company Media Messages supplys messages on hold for your telephone on hold advertising! Services Message On Hold Pay As You Go Bundles Telephone Voice Prompts Commercial Recording Bilingual Voice Over Client Login 1-888-886-6247 About Us Introduction Our Team Our Voice Talent Our Studio Our Partners Help FAQ Help Toggle navigation Home About Us Introduction Our Team Our Voice Talent Our Studio Our Partners Services Message On Hold Pay As You Go Bundles VOIP Phone Prompts Commercial Recording Localization & Translation Help FAQ Help Blog Contact
Frequent prompts can make people feel like they’ve been on the phone longer than they actually have. I’m sure you’ve been there – you’re on hold and the voice keeps telling you that your call is important and someone will be right with you.
Save Time by Building Phone Greeting and Voicemail Scripts. Most advanced cloud call center software offer a variety of phone greetings and voicemail types that can be customized according to the needs of your business.. Effective customized greetings are integral to call center success. The greetings and voicemail messages that callers hear when they …