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There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Since your information will be on a recorded loop, it is good practice to include music in between loops to break up the information for the consumer.
Thank you for calling BusinessCo. Unfortunately, all our Business Representatives are currently attending to other enquiries. Your call is important to us, so please leave your name, phone number and a short message and we will return your call by the end of the business day. Thank you.
Need options to load multiple files to play messages or music on hold, with much larger limits. We like to have messages from different docs on different topics (different types of cleanings, why xrays are so important, etc) and mix and match (periodically change what is 1st). It's a pain to try to combine to one file PLUS the max file size doesn't accommodate them. Susan commented · November 27, 2019 9:51 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
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Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
Here you’ll find a collection of commonly used oh hold message scripts along with the audio examples:
Here’s what happens to our two example tracks when we use some amplification to introduce clipping into the mix:
You can add wired devices like office VoIP phones or landlines too. After you press "Done" you can start using your business phone number right away.
Whether you’re writing your script or having us draft one for you, Holdcom makes it easy to order professional, customized Message on Hold programs for your phone system.
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888-466-4653On-Hold Marketing produces effective hold line messages, music & phone greetings customized for your telephone system. Contact us today at 888-466-4653.
On-hold music is considered standard in business phone systems today because people actually perceived wait times as shorter when they hear it. On-hold music traditionally worked by having specialized equipment attached to the phone, and the jack might plug into the radio, then tapes, then CDs, then MP3 players. PRI boards are built with jacks to play on-hold music.
Why wouldn’t you give the same attention to the tool that keeps your callers on the line? "As a species, if you like, we feel like music helps us. That's the only way you can explain it persisting for so long." –Professor Adrian North,Head of the School of Psychology and Speech Pathology at Curtin University, Huffpost.com How to Choose On Hold Music for Your Business