Your call is important to us, please hold and an advisor will be with you shortly.
However, not all businesses who field customer service calls are entirely unsympathetic to your plight. Some choose to make your wait as pleasant as possible by poking fun at the situation.
.
Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
Working with Holdcom to keep your program up to date is easy. Just tell your Client Relations Representative and Script Consultant the information and they’ll revise your script. They can replicate your advertising from newspaper or television ads, follow your social media updates, and check your website.
We're a medical practice and have been using Messages On Hold for around 4 years now. Sian has been our point of contact for this time and she is fabulous. Always so responsive and 'on top of it.' The proposed scripts, edits, suggestions and changes are always clear and easy to see. Not to mention the voices and music as part of the end result are fabulous. A highly recommended team and company! 2 months ago
* * Please note that your phone system must have on-hold message capabilities to play an on-hold message. Click here if you need to find a phone system.
We’re easy to work with! All of our writers and announcers are chosen for their professional work and their pride of getting the message right.
What’s more, you will find the option for both, silent and active monitoring, which means that if you want to provide training to a new colleague whilst another team member is in the midst of a support phone call, that is easy to do with the silent monitoring option. Or, if one of your team members is dealing with an issue that requires escalation and they need you to get involved that is possible too all in just a few clicks.
Call Australia 1300852378 Call New Zealand 0800852378 My Account Hosted Web Email Contact Us Chat to Tech Support Home About S2R Website Design Graphic Design Logos and Branding Marketing Materials Social Media Social Media Management Online Marketing Reputation Management Audio Radio and TV Jingles On Hold Messages Video Our Blog Get in touch A lot can happen in 30 to 60 seconds! Your customers can hold on or hang up. You can keep callers on the line and make the most of their hold time with an original on hold message created specifically for your business. Reduce hang ups, create interest in what you offer and drive sales by keeping your callers on the line with information that will make the time fly by.
A very good experience in buying wireless headsets. Several supplier were not helpful and I was looking for someone that knows their stuff before we buy the products. I have come across these guys and especially Scott has been very helpful and has run through the set up process step by step with me and also agreed that he would take the product back if I test it and it does not work with my RingCentral Cisco 8861 phones.Really cant praise enough the service from this company. They would be my first point of contact in future for any headset requirements.
activate device shipping / returns licensing privacy policy terms of service faqs & how to’s partner-program
Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business:
Website: https://www.onhold.com/blog/easily-upload-onholdcom-custom-music-on-hold-marketing-for-your-net2phone-voip-system1916968
** For example, if two franchise locations will be playing your messages, select 2 into the box. First
For those of you who are familiar with the veritable purgatory that is being “on hold,” I don’t have to tell you that you have just been thrust into a parallel universe where time slows down, and both your patience and sanity cannot survive.
212-355-6980Phone on hold messages give you a new marketing opportunity. Before you try to do it yourself, why not get Free Feedback on your script. We help, dentists, doctors, insurance brokers…and businesses like yours in New York, Connecticut and Nationwide. In New York call 212-355-6980. In Connecticut call 203-655-3920.
On Hold Messages going over 400 words will incur a charge of $40 for each additional 100 words.