Most businesses aim to answer the telephone within 3 rings but we know that isn't always possible. The research showed that a typical business using on hold marketing had 100 calls a day with an average hold time of 30 seconds for 57% of callers. This translates to half an hour a day, every day, of messaging to on-hold customers. That's 3+ weeks a year!
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We are your leading source of high quality products and excellent services. Conveniently located at (business address), we are here to serve you from monday to friday from (business hours). You can also visit our website 24/7 online at (website).
Sian and the team did a great job for us, super fast service and informative throughout the process!
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But, if you stay on brand, people will feel safe and understood. They’ll feel confident that they know what the company is all about, and that will make them easier to work with.
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There’s no need to stress about music usage or copyrights for your music on hold program. Our licensed music can be used not only as music on hold, but as queue music or background music. We have music to fit every industry and brand – to entertain, distract or influence callers.
Yes. Depending upon your phone system and its capabilities, the majority of our clients have the ability to play specific messages at specific locations.
“We are very pleased with the service from Media Music Now. Fast, efficient and straight forward service with high quality telephone messages for us. Thank you so much!" Gareth Mitchell, Tree2mydoor Ltd
Had dealings with Gordon today, brilliant service thank you very much. Great team at Birmingham Telecom. Always helpful.
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Informational message on hold sections make user of wait time by providing the caller with product, service or support information. This is a good opportunity to cross sell items to the caller that they may be interested in, provide detailed location descriptions and general business background information.
So that the customer will call you, right? If so, why are you missing the opportunity to let them know why you are the right choice?
“It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks." Dave Chapman, J+J Automation UK Ltd
From young, professional US – Neutral voices to Australian, Spanish, and UK voices.