No monthly fees. Perfect for customers that do not want to update the programs on a regular basis. A state-of-the-art, fully digital on-hold device Professional male and female voice talent Extensive selection of background music Broadcast quality studio recordings Professional script writing Music licensing fees Solutions On Hold utilizes the highest quality digital playback equipment available in the market today.
Choosing great on-hold music keeps customers on the phone longer, and that means better service. It’s science! The ups and downs of technology. Call center technology experts Greenlight break it down pretty bluntly. Telephone on-hold music is difficult to get right because of a combination of basically two things. First, the sound quality of
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"It's been this ridiculously great viral feature," said Walker. "The feedback I get from people is like, they'll sometimes even show up late to make the other guy listen to the hold music."
Tell them why you’re different from the competition and why they should trust you while helping them learn more about your particular business sector.
Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.
wav OR License it now and What will this cost? Buying individual credits £0.00 OR Buying credit packs Please login or sign up to see your credit balance Handy Links: My Account Buy Credits My Music My Sound Effects My Lists Help & Support
Your choice of male or female professional voiceover artist, you can choose both if you prefer (a small additional charge), flexibility is the key to providing you with a product that will sell, educate and promote when your client is on hold.
We generally recommend that clients invest in a system capable of delivering a custom messaging on hold feature. Callers and clients appreciate the improved service levels and the additional free advertising can help turn your phone system into another revenue stream for your business.
We’re easy to work with! All of our writers and announcers are chosen for their professional work and their pride of getting the message right.
Your On Hold facility is one of the only promotional mediums you truly own. If your callers like what they hear, they can act on it within seconds. Pages Home Why Custom On Hold FAQ Pricing Samples Testimonials Contact Us
With measurable results and complete customer service, we have EVERYTHING under one roof. Even other ad agencies use us. We partner with our clients to develop continuously evolving marketing approaches. Our strategies dynamically adapt to their business for maximum R.O.I. Try us, you’ll see why we’ve been non-stop since The Backstreet Boys sang “I Want It That Way”!
Often, it’s a good idea to precede the message with a bright alert sound effect to grab snoozing customer attention:
Hold music has a paradoxical purpose: Keep folks on the line, but don't draw their attention. DigiPub/Getty Images
Immediately and instantly introduces your business and represents it in a positive, and professional manner. Learn More
Having an on hold message or on hold recordings for your business makes all the difference. Recent research shows that promoting your business’ services, or educating your customers through an on hold message not only improves the customer experience – but increases the likelihood of a prospect becoming a customer. We’ve been helping businesses for years to improve their telephonic marketing through well crafted on hold messages.
Often, it’s a good idea to precede the message with a bright alert sound effect to grab snoozing customer attention:
Music – during voice over messages, the music will be slightly raised in volume. It is important to select a piece of music that compliments your brand.