BusinessVoice has won client and caller acclaim, along with dozens of local, regional and national awards for our Humor On Hold™.
Someday somebody’s gonna put you on hold and make you cry… Cheer up, you’ll only have to hold on for one more day.
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There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Tell us what you need help with, the purpose of your project and the problems we're solving. Also mention any deadlines you may have.
On-hold marketing / on-hold messages provide an amazing opportunity to add real and lasting value to your business.
Designed for ease of use by simply plugging the unit into your existing phone system. View larger
-Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold last only 15 seconds.
All our customer service advisers are busy. Due to currrent high volume of calls, it may be some time before an adviser is able to take your call. either continue to hold or press 1 and leave your details and we will call you back later today.
Submit your script, or draft, along with your project details and a description of how the voice should sound (be it conversational, informative, commanding...etc) and we'll send a demo for approval.
A script is the product of your message and our expertise. A Message on Hold program is more than a script with words and music, it reflects your marketing objectives, current advertising and promotions, dedication to customer service, and long-term goals. When it’s time to write your script, you have two choices: You can use your knowledge of your business to write your own script or provide your information to one of our Script Consultants who will do the writing and send the copy to you for final approval.
Yes. Depending upon your phone system and its capabilities, the majority of our clients have the ability to play specific messages at specific locations.
Someone is late for the conference call, so the music starts. "Well, I've been sitting here all day," the song begins, sort of croony, with a vaguely country affect — the kind of opening that leads you to expect there is, somewhere, an ex-lover who probably isn't coming back. A certain variety of pining. But then, a few bars in, a turn: "Yes I'm waiting on this conference call, all alone. And I'm on hold, yes I'm on hold... I hope it's not all day, ey!"
Whether you have a group of 2 players or 2,000, our elegant user interface makes it simple and easy to manage productions & scheduling on groups of devices that you define.
Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
Toggle navigation HOME ON HOLD On Hold Pricing On Hold Samples Risk-Free On Hold Demo Marketing On Hold Manager Why On Hold Messages On Hold Equipment VIDEO IN-STORE MUSIC AUTO ATTENDANT ABOUT CONTACT BLOG April 30, 2018April 29, 2018 admin Customer Experience, On Hold Marketing, On Hold Messages
On hold systems support physical media via unit equipment and connection with an analog telephone line and virtual media via a USB flash drive, network access, or a remote Ethernet connection. Online, on-hold system services make accessing and downloading MP3 music and message files easy.