Currently the on hold music starts from the beginning every time. Our on hold file has office information, bios of our doctors, as well as dental tips and services we provide. Since the on hold plays from the beginning every time someone is placed on hold, they end up hearing the same thing every time. We would LOVE the ability to choose for our on hold audio to loop. And when someone is placed on hold they just start listening to where the audio recording is currently on. So they get to hear different parts. Anonymous commented · July 25, 2019 2:00 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete… Anonymous commented · April 3, 2019 10:10 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
source: How can i play music during a call in android jb samsung galaxy s advance? thisisaika Level 7 (Professional)
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Informational message on hold sections make user of wait time by providing the caller with product, service or support information. This is a good opportunity to cross sell items to the caller that they may be interested in, provide detailed location descriptions and general business background information.
Create a professional image, promote your business and hold your callers attention
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Immediately and instantly introduces your business and represents it in a positive, and professional manner. Learn More
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
* * Please note that your phone system must have on-hold message capabilities to play an on-hold message. Click here if you need to find a phone system.
One of the best features of call monitoring is the ability to listen to and participate in live phone calls.
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Inform your callers of your business hours, address, website URL and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.
Whether your business is using a traditional phone system or a VOIP (Voice over Internet Protocol) phone service, AyerPlay can continue to meet your on hold program needs. For VOIP users, we will simply produce your on hold messages as an mp3 or WAV file and send to you via email for easy downloading to your VOIP system. The result is a professionally produced AyerPlay on hold program that tells your callers they made the right call!
Music On Hold has decades of experience in the voiceover industry offering professional recordings nationwide with a quick turn around including phone greetings, commercials, overhead music, and voice narration.
These sample message on hold streams demonstrate different ways to inform and entertain your callers. Live. 00:00. You'll hear voice mixed with music. Plus, listen for how Easy On Hold ® makes your messages sound fresh. Live. 00:00. Phones enhance voice and filter out music. That's why Transitions is a better way to message.
monitor what kind of message we are sending to our callers and the outside world. Some basic rules of telephone etiquette are. . . Speak directly into the mouthpiece of the phone or a headset while talking DO NOT eat or chew gum while talking on the telephone DO NOT cover the phone with your hand or put it against your chest to avoid the
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Unfortunately, the customer support desk is closed at the moment. For business critical issues we do offer a 24-7 service by calling 0845 1234 567 This service may incur additional costs