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1) If you should require the necessary hardware, an experienced and reputable on-hold messaging provider should have a list of equipment options that you can choose from. They should be able to thoroughly explain the pros and cons of each, and guide you through or arrange for it to be professionally installed.

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Engage, attract and appeal to your callers while promoting your business and reinforcing your brand.
If you have a bit of a budget you can hire a voice over (VO artist) or hire a specialized on hold messages service company. Depending on what your requirements the price may range between $50 – $60 and several hundreds dollars. Sometimes, for a little extra cost, the VO artists can also provide background music. .

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The products are reasonably priced, the customer service is good with knowledgeable and friendly staff. We've been using the business for years and fully intend to continue
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.

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Claim your business to immediately update business information, track page views, and more!
Reach more customers. Give your callers something to listen to while waiting—not silence or the radio! Take advantage of the benefits of on hold messages and sell more.

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No matter how you choose to create the on-hold recording, once the audio file sounds exactly like you want it, simply ask your IT team to update your phone system with the new recording. You’ll be giving your callers a better experience in no time.

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Forming first impressions is an important part of building strong relationships with people. Many times, the first contact between a customer and your business is on the phone. It is estimated that 70% of business callers experience some type of hold time and that time spent on hold can be the first impression of your company. This can influence whether your caller chooses to do business with you.

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    Welcome Messages and Auto Attendant FunctionsSales and Marketing MessagesOpening Hours, Updates and Important Business InformationHold MusicQueue Updates and Waiting TimesDiscounts and Special OffersAnd much moreWhy is Custom Messaging On Hold Important?#1 Reduce Hang-up Rates

    Our ranges include ‘range one’, ‘range two’, ‘range three’ and ‘range four’ and associated products.
    Create an Outstanding Caller Experience Create a Professional Business Image Fully Equipped with Features and Functions 100% Call Credits No Contracts

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    A fantastic service provided, prompt communication and a great end result. Daniel makes it extremely easy to make changes and goes out of his way to provide outstanding customer service. Would definitely recommend this company. 10 months ago

    A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
    100% Privacy. Guaranteed! Featured In The Original On Hold Inc. All rights reserved. Theme by Colorlib Powered by WordPress

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    To simplify the licensing process we offer a comprehensive Master Sync royalty free music license that covers both, the musical composition and the recording. Our composers own 100% copyright to their works, so you don't need to contact any third party publishers or recording labels.

    We offer complete consultation, copywriting, production, and system maintenance services.
    Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.

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    Or at least allow for us to integrate a message on hold digital announcer into the weave system. Tehmina commented · June 12, 2020 4:39 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…

    If you use or are considering a VOIP system, digital equipment may not be required. In this case Solutions On Hold will provide your program in the audio file format that meets your VOIP system requirements. Package A Package B Package C Package D
    Version 3 NEC DSX systems have the ability to upload a .Wav file directly into the message-on-hold mailbox using the PC Administrator program.

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Interest, engage and maybe even amuse your callers. A happy caller increases your likelihood of success.

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If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.

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Creating dynamic and captivating on hold programs has never been easier! Simply create your free account, and you will be taken to our newly updated order portal. In just 3-4 business days, we will deliver your custom Message On Hold in the audio file format you need, so you can easily implement it into your phone system for callers to enjoy. Create an Account Login Now

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Satellite Download – A great solution if you already have our music service or if you are looking to add both.

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