Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.
4) An experienced and reputable on-hold messaging provider should also provide you with different music styles that will fit the image of your brand.
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4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
3.) Actuellement, tous les employés sont occupés. Nous essayons de vous mettre en relation rapidement. Avez-vous visité notre site www.johndoe.de ? Vous pouvez trouver un aperçu de nos services et des produits dessus. Votre appel est très important pour nous et nous voulons prendre du temps pour nous consacrer à nos clients. Malheureusement, toutes les lignes sont toujours occupées et nous demandons de bien vouloir patienter.
We can record your audio production in a number of different styles from funny characters
As part of our strong customer service commitment and our lifelong competitive strategy, we have established our Quality Assurance Lab program. We have modern equipment to virtually test any durability, precision and performance. One of our excellent representatives will be happy to tell you more about it in a moment.
Since your information will be on a recorded loop, it is good practice to include music in between loops to break up the information for the consumer.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
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Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
If you need to use menu options for directing calls, try to keep these as short as possible, for example... “Thank you for calling Media Music Now. So that we can connect you to the most appropriate department, please choose from the following options: press 1 for general enquiries, press 2 for help with downloads and 3 for any other enquiries.
“The on hold messaging for Discount Parts Exchange has a great mix of humor and relevant information. The voice talent is excellent and seems to be a great fit for their target audience.” - Mike Kurtz / On Hold Messaging Association's MARCE Awards Judge
We offer authentic multilingual recordings with native talents from around the globe!
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Our 249-bed facility is located on the North Well University Hospital campus in Manhasset, Long Island. This close proximity to the hospital allows residents to receive state-of-the-art emergency care when needed.
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Whether you are using an analogue landline or a VoIP business phone service, your voice travels over a variety of circuits and networks — most of which serve to disrupt the original audio file.