Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again
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Whether you’re writing your script or having us draft one for you, Holdcom makes it easy to order professional, customized Message on Hold programs for your phone system.
"We don't add the expense of sales reps, account managers and lengthy contracts. We simply provide top class voice over, audio production and music on hold free of PRS, BMI or ASCAP fees."
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4.) All staff members are still talking to other clients. Please be patient, we will be there for you shortly. - PAUSE - Unortunately, all staff members are still busy. Please hold for a moment. You can also send us an e-mail to [email protected]. We will call you back as soon as possible.
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
Solutions On Hold • P.O. Box 723 • 1865 West Wayzata Blvd. • Long Lake, MN 55356 • PH: (952) 473-2178 • TOLL-FREE: (800) 811-8282 Details & PricingGet StartedSamplesContact UsReviews Request A FREE Custom Demo ProgramWe Love ReferralsFeedback Nortel Norstar Norstar MICS Norstar CICS Norstar 3x8 ATA2 / FastRAD Modules Norstar VoiceMail Norstar Manuals Nortel BCM Nortel BCM 50 BCM 50 Key Codes Nortel BCM 450 BCM 450 Key Codes Media Bay Modules Nortel BCM 400 Nortel BCM 200 Meridian 1 PBX Meridian 1 Phone Cards Meridian M3900 Phones M3900 Snap-In Modules Meridian M2000 Phones Meridian Conferencing Unit Norstar Phones Norstar Phones (T-Series) Norstar Phones (M-Series) Norstar Cordless Phones Norstar Audio Conferencing Unit Nortel / Norstar Headsets Norstar Phone Parts Norstar Button Packs Nortel IP Phones Nortel 1100 Series IP Phones Nortel 1200 Series IP Phones Nortel IP i2000 Series (Phase 2) Nortel IP i2000 Series (Phase 1) Nortel 2033 IP Conference Phone Avaya IP Office Avaya IP Office IP 500 IP 500 Modules / 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AIM Dental Marketing® provides a complete turn-key package that works seamlessly with your existing phone system. Simply review our extensive library of dental on hold messages, then select up to 6 messages, adding any practice-specific information you would like. Our professional script writers review your input, and further customize the messages to your specifications. Once you approve your final message, our studio engineers create a customized recording for your exclusive use. We upload your approved audio file for easy download to your telephone system.
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3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.
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Great proffesional company to deal with, asked for two system quotations and had both back next day.Have rang them on a few occasions for technical questions and had answers straight away.Would recommend them, especially Andrew Vaughan.
On this page, we've featured some of our best on-hold messaging voice-over talents, but if you don't hear what you are looking for, please do contact us for help. It's free to ask us for samples & auditions with no obligation.
Once you have completed your draft, we recommend triple-checking it. After all, once recorded, it will be with you for months if not years. Re-read it more than once Read it out loud Read it to your colleagues and get them to read it back to you Where next? For prices see our telephone audio packages Listen to our telephony voice overs Listen to PRS free hold music Get help writing Your On-hold Script Still have questions? See On Hold Messaging FAQs If you would like a reply, please provide your email address (optional): Play Pause Stop Mute Unmute Add to ‘my lists’ License & Download My Listening History (0) Update Required To play the media you will need to either update your browser to a recent version or update your Flash plugin. We operate a credit system that enables you to buy just the credits you need or you can buy more to get a generous discount. Credits you buy never expire, you can use them anytime. To find out how many credits you need and how much it will cost simply click the "License Now" button in the search results. Seeing How Much it is? The screen shot below shows an example of the cost information displayed when the "License Now" is clicked from the search results. See our 'Buy Download Credits' page for full credit price details and discounts. 'My Lists' enables you to create and organise playlists of music tracks and sound effects. The lists you create will be saved in your account area and you can email it to yourself, your colleague or your client. Extended License covers: - Extended License A to C Please select from Extended license options A to C if you need to produce more than 5,000 copies of your product Extended D to E: Regional/National or Worldwide TV & Radio Advertising These license options include the same uses covered in the standard license but extend its usage to include regional/national or worldwide TV and Radio advertising campaigns. Extended F to G: National or Worldwide Theater / Cinema release (including in-theatre advertising / screening pre-roll) These license options cover usage in large scale theatrical or cinematic productions. If your project is a local / small production our standard license will suffice. Extended H: Household Brands Please select this Extended license to cover usage by blue chip / household brands. This license option allows for global, ongoing use on all known platforms with a single license fee. If you are unsure, have a requirement not covered here, a limited budget or special requirement please get in touch. Credits required: 0 0 0 0 0 mp3
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It's a panoptic experience, being on hold while listening to someone singing about being on hold. Depending how long it takes for someone else to join the call, you could be listening for awhile. The music builds as time goes on, culminating in a spoken verse that begins: "Well, let me tell you all a story / about a man who was on hold all day..." This unusually self-aware song is the default music for a conference call service called UberConference, where "I'm On Hold" plays on a loop for anyone who calls in early, on almost every call that doesn't start exactly when it's scheduled to (or doesn't ever start at all). It's selected by nine out of ten call organizers, and plays over a million times per month, says Craig Walker, CEO of Dialpad, owner of UberConference.
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I have used On Hold Audio by Advanced Productions since opening our law firm. The owner and all team members are professional, timely, creative, easy to work with and always on-point. I love their on hold voice selections; their on hold music selections are numerous and varied. I will not work with any other company for my on hold needs. Fausto is particularly amazing and their prices are very reasonable. All projects were delivered ahead of schedule!
Lastly, real-time status updates are a useful way to keep track of your messaging system. With marketing automation, they can be sent to a manager for better decision making. Web-based management portals allow you to see account details as well as past and present on hold productions. This way, you can track the status of a particular customer’s production request, analytics and your on hold messages all in one place.
So, you’ve called in to a customer service line looking for help regarding a product or service you’ve purchased. Your hope is that your questions will be answered and your issues resolved quickly, and by a person who is capable and amiable.
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Our experiences over the years with OnHold Studio and in particular with Tom Harrison have been exceptional. Tom has provided timely communication and assisted us as a business in finding the right set up to meet our growing needs. In addition, Alexia has been fantastic, I can highly recommend their services for those that require it for their business. I really cannot recommend Onhold Studio enough. Brilliant service over the years and better still, very consistent. With best wishes, Glenn.
On Hold Plus OHP-8000 Message On Hold with USB Thumb Drive- For use with all PBX and Key Phone systems- Plays audio directly from any USB Flash Drive (128MB drive included) for continuous MP3 playback. Price: $299.95. Sale: $179.95.
Send us your On-Hold script OR send us some bullet points and we will write a professional on-hold script for you.
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
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2. If the hold is more that a couple of minutes make sure to thank customers for their time. Apologize for delays if hold time is significant.
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Don’t allow their holding time to be a waste of time for them or for you as a business.
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3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.
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2.) Just a moment please , we will be there for you shortly. Have you visited our website www.johndoe.com? You can find interesting information about our company there. You can also send us an e-mail to [email protected]. One moment please. We will be there for you shortly.
"Can't believe we just produced our 50th On Hold Advantage [AyerPlay] on-hold promo. Thank you for 20 years of excellent service. CWC is a definite fan!" Services Message On Hold Phone Menu Prompts Narration Samples Voices Music Script Industry Contact Support About Us Our Team Employment Blog Store Search Google 6 Ways Professional on Hold Messages Help Improve Your Image Juli Durante message on hold, tips, branding 0 Comments
Super helpful service when I ordered the wrong headset, Jo was super helpful in recommending one with a USB drive and replacing the one I ordered. Highly recommend this company for their customer service. I wish more companies were like this. 😀
Interest, engage and maybe even amuse your callers. A happy caller increases your likelihood of success.
“We are very pleased with the service from Media Music Now. Fast, efficient and straight forward service with high quality telephone messages for us. Thank you so much!" Gareth Mitchell, Tree2mydoor Ltd
5) Should you opt to write your own on-hold script to make it sound more personal, don’t forget to read it aloud yourself to see your long your message breaks. An experienced and reputable provider should include the creative copy-writing as part of the package.
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Thank you for calling BusinessCo. Unfortunately you have called us outside business hours. For more information on our products and services please visit our website at businessco.com.au. Alternatively, please leave your name, phone number and a message and we’ll return your call on our next business day. Thank you.
2.) Un momento por favor, en seguida le atenderemos. ¿Ha visitado ya nuestra página web www.johndoe.com? Ahí podrá encontrar información de interés sobre nuestra compañía. También puede enviarnos un correo electrónico a [email protected]. Un momento por favor, en breve le atenderemos.
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Messaging on hold is an excellent tool for keeping callers and clients updated with company news and goings-on. Recordings can be used to update customers on changes to opening hours and scheduling, service delivery information, daily events and much more.
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Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
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A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
AD Service Provider, On Hold Marketing, can put together a clear and concise customized phone greeting that conveys the professionalism of your company and lets the caller know how important their call is to you. Scriptwriters will educate and promote your business to on-hold callers through a custom-tailored message – letting everyone know what specifically makes your company different from others. This is your chance to share your background, insight and information about your business, promotions, and products and services to your captive audience. Recordings are available in English, French, Spanish, Mandarin and Cantonese.
Your business personality and its brand can be reflected using the right music and voice delivery. JustMyVoice Production will help you choose the perfect on-hold music, match it with the ideal voice delivery and bingo...your “Audio Brand” is being heard.
Our professional Message on Hold programs will connect with your customers, providing valuable information, answering frequently asked questions, building your brand, and reducing call abandonment. From a single on hold message for one location to a multi-location remote load enterprise installation, Holdcom brings three decades of experience to producing professional hold messages.
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A telephone message on hold program compares to a mini radio station for your phone lines. Strategic messages promoting your products and services to your callers while they wait on hold. Telephone messages on hold is a way of educating your callers about your brand.
Website: https://www.onholdinc.com/mohblog/step-by-step-guide-to-custom-on-hold-messages/
Yes. You can preplan message changes to begin any time in the future. There is no limitation.
-Callers stay on the line up to 25% longer when provided with On Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio.
Not only can DoNotPay help you get in touch about cancelling subscriptions, scoring refunds or retrieving information, it’s like “a body camera for customer service calls,” Browder says. “Before they make a decision that rips off the customer, they’ll think ‘this could be made public and go viral and hurt our business.’ ” For example, an airline that jacks up prices for rescheduled flights surrounding hurricanes could be shamed for profiting off of natural disasters. Customer service disputes where it contacts companies about refunds for Comcast bills, delayed flights, etc. The free trial credit card that auto-cancels subscriptions before you’re actually charged Traffic and parking appeals where it generates a letter for you based on answers to questions, like if signs were too hard to read or there was a mistake on the ticket Hidden money discovery that finds refunds in your bank fees, identifies forgotten subscriptions, gets you free stuff on your birthday and more Government paperwork assistance that can help you get DMV appointments and fill out forms Skip Waiting On Hold
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Customized music on hold messaging by OnHold.com will inform, entertain, and retain your callers. From small businesses to large enterprises, our production studios create engaging on hold messages that increase revenue and create happier callers.
Why would you spend hundreds or thousands of pounds enticing new customers to call your business only to provide them with an initial experience that is less than stellar and doesn’t reflect your business’s brand? Why wouldn’t you utilise this opportunity to market your business services and products to a captive audience?
The primary feature of on hold messages is that they provide a way to keep customers informed about your business. Instead of silence or elevator music, businesses can use their hold time to provide hours of operation and other useful information to their callers. Additionally, the wait time may be used to promote new products for demand generation. This can be a great tool in up-selling and cross-selling items to consumers while they wait.
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A customer on hold represents a great opportunity to advertise services and products. If your system isn’t, you’re missing out on the one in five callers who make a purchase based on commercials heard on hold. Since 1999, The Killerspots Agency has been known for its award-winning creative production styles. On-time deliveries and
Extremely Helpful! Had a problem with our phone system due to a power failure. Sent an email to Dan Bailey asking to call me on my mobile asap. Very quickly called me and helped to rectify the problem and talked me through everything and stayed on the line until I was happy everything was up and running again - Thanks Dan!!!Had another query about our new phone system and Shaun Williams was very quick to get back to me and help resolve my query.Got to say - Birmingham Telecom are always so quick at returning emails/calls - Thanks!!!
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Custom on hold messages and professionally recorded telephone voice prompts are what we've been providing businesses since 1994. From voice-overs for telephone systems and web audio to voice presentations, radio spots, and narrations, our skilled team of voice talents, copywriters, and project managers are available to create the professional phone image you need to stay …
From script to screen, we make the entire process simple. Not only do you get a high-quality custom video for an affordable price. But all you need to do is sit back, relax, and we’ll deliver your custom video in 2 weeks or less! Request A Quote Give us a bit of detail on your project and let us help! Name * Company Name * Email Address *
Music Serves the Message. The whole purpose of playing music for someone on hold was originally to give a few moments between messages for the caller to absorb the message they just heard, for maximum recall later. Music serves the message, while also helping to pass the time. Not just any music will do, however; certain types of music calm a
Start with a Warm Greeting. When customers get to your on-hold message, let them know who they have called and offer a very brief introduction to your business. Example: “ Thank you for calling ABC Plumbing, Tampa’s most trusted plumbers for over 20 years .”. Let the caller know what they should expect to happen next.
If you need any help with your business phone system, reach out to a trusted IT support or phone system provider. About Courtney Casey
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