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Get professionally recorded messages uploaded to use with features such as Auto Attendant, Business Intro Message and Voice2Email.

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Whether it’s when being transferred through to someone else, or simply waiting for the correct person to become available, being on hold presents a marketing window of opportunity to sell additional products and services, enhance your branding efforts, offer a more professional image or provide helpful information. .

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Talented professional voice actors can record your voicemail greeting, company directory, call menu and more. Greet all your customers with the most professional image possible.
Inform your callers of your business hours, address, website URL and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.

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We have an old at&t Merlin phone system and that could be the cause of volume issue but not sure. If you buy this box and volume is too low for cell phones, I recommend buying the IBOOST to solve this problem.
Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.

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On Hold Messages from Impact help you stand out from competitors, make more sales, and keep clients happy.

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Yes. Holdcom can readily incorporate client supplied audio components (with permission and licensing) into its Message on Hold programs. Upon request, we can include messages from CEOs and Presidents, company jingles, radio excerpts, television ads, or any other existing content.

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    3 Reasons the Hospitality Industry Should Incorporate Scents into their BusinessFebruary 11, 2021

    Has your business experienced changes since the COVID-19 Emergency? New hours, special handing of customers, new procedures, etc.
    The biggest advantages are that it’s free and you have the ultimate flexibility in what you can say. If you plan on using background music make sure you’re using music that is safe to use in commercial projects. Also check out the technical requirements of you business phone system and learn how to format on hold music for phone systems.

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    This customised messages is yours outright, you are not locked into a contract or ongoing payments, if you see your business wanting to change messages during the year ie: seasonal promotion or to keep your messages fresh or if you are relocating you can change out single segments without having to get a new message!

    Our copy-writers bring it upon themselves to not only understand your company, but also present it in a way as if it were their own. Seriously! It's always emotional when a jobs finished.
    The most engaging messages are slightly unique in nature. They combine a mix of clever scripting and music. Slight humour is often used to promote a product or service and is usually quite effective. It's also very important to choose both the written and spoken tone that appeals to the characteristics of your audience. If your target market is the younger generation, a script that includes slang words and is quite laid back would be an excellent choice. If your target market is primarily business professionals, then a more articulate choice of words would be more suitable.

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    You spend thousands on advertising to get them to call you. Now treat them right when they do!

    Create a professional image, promote your business and hold your callers attention
    Bought a cisco headset for office phone.Easy to order, arrived really quickly, so please with it, good quality.I would highly recommend this company.No more resting the phone on my neck and trying to input Information. The only negative my boss will have to buy everyone one lol.

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    Hey there trendsetter! You could be the first review for Custom On-Hold Messages.

    Waiting queues allow your callers to wait on you on the line but you should not exceed the waiting time for more than 5 minutes. A queue announcement can also be introduced after the “message before answering”. After the “message before answering”, the waiting announcement is immediately cut.
    On-Hold Messaging has proven benefits when it comes to phone call retention rates and in helping to upsell new products and services. Fewer Hangups Giving your callers something informative or entertaining to listen to keeps them on the line and avoids the dreaded hangs ups - which may result in the loss of a sale.

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Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.

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Give the gift of beauty and wellness! We offer gift cards in any dollar amount. Ask for further details when we return to the line or conveniently purchase a gift card on our website.

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Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.

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Mixes of Mozart and Beethoven’s classic symphonies are a great way to keep customers engaged as they wait to get on hold.

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