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Organising your Customised Message On Hold is as easy as contacting us. Each business is unique and your advertising on hold message reflects this. You will need to answer a few questions about your business and from that we can create a draft for your review. Changes are made as necessary until we have final approval taking your script to the next stage.

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Our Company, The Phoenix Pattern & Tool Co Ltd, have been customers of Birmingham Telecom since they started out. They have replaced our phone system 3 times, recently bringing us into the 21st Century. The 3CX system that we have now is user friendly and the app enables working from home much more convenient. Special thanks to Andy for always getting the right product to suit us and Shaun for the time and effort put in with us during and after the installation, Dan and Lee for attention given quickly to any of our queries. A great job, I have no hesitation recommending Birmingham Telecom.
Watch the video and see how simple it is to create your own custom on-hold message productions. .

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Our short form allows us to accurately quote you within 60 minutes, during working hours!
"Can't believe we just produced our 50th On Hold Advantage [AyerPlay] on-hold promo. Thank you for 20 years of excellent service. CWC is a definite fan!" Services Message On Hold Phone Menu Prompts Narration Samples Voices Music Script Industry Contact Support About Us Our Team Employment Blog Store Search Google 6 Ways Professional on Hold Messages Help Improve Your Image Juli Durante message on hold, tips, branding 0 Comments

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Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.
With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.

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Of course you’ll wait. You don’t have a choice. While you are waiting, take the opportunity to wrap your phone in strips of masking tape to give it the look of Eddie Van Halen’s famous “Frankenstrat” guitar.

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Website: https://onairrecordings.com/blog/entry/can-i-have-messages-on-hold-without-an-expensive-new-phone-system

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    Single segments can be recorded and pieced into your existing message program while taking out the

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    We provide a diverse selection of voice artists and licensed music offering a variety of tempos, range, and styles to reflect your unique image. Your browser does not support the audio element.

    We provide a "sound" alternative to callers listening to dead air, feeling forgotten and unimportant, or worse yet, listening to competitor's commercials on the radio. We offer you an "Opportunity on Hold" - an opportunity to make the best of your customers' time while they wait on hold.
    Whether it’s music, marketing messages, or a combination of both, the recording should be long enough so it doesn’t loop back to where they started when they were first put on hold. If you don’t typically have long wait times, this should be no problem. If calls get stacked up sometimes, you’ll want to make sure that the recording is at least as long as your typical wait time on a busy day.

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    Toggle navigation HOME ON HOLD On Hold Pricing On Hold Samples Risk-Free On Hold Demo Marketing On Hold Manager Why On Hold Messages On Hold Equipment VIDEO IN-STORE MUSIC AUTO ATTENDANT ABOUT CONTACT BLOG April 30, 2018April 29, 2018 admin Customer Experience, On Hold Marketing, On Hold Messages

    We offer the best hold music and messages on hold so that your clients are entertained while they wait for your assistance.
    With our on hold marketing service called MOOD: Voice, you not only get that chance but you can also let the customer know about other products and services you offer. With Mood:Voice you can change your message as little as once a year or as often as once a week, it’s completely your choice. Please give us a call to schedule an appointment to talk about your business… We’ll even put you on hold if you want to try it out! Better yet, click the button for a sample.

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    In the meantime, reviewing your use of music on hold to ensure that you’re not making customers more irritated by the time they do get to talk to someone will make both your customers' and agents' days just that little bit more enjoyable. Back to blog Next Article: 16 Checks You Must Make to Keep Your Call Centre Ofcom Compliant Would you like to know more about how Greenlight can improve your inbound experience? Greenlight innovation Copyright © Greenlight Innovation Site by Radiator Digital

    It’s about engaging your caller and giving them options with your messages. This requires upkeep, and an eye on average hold time (AHT) so you know how much to prerecord for your callers. If you’re not sure where to start, go to your coworkers for some ideas – it’s there you’ll get your script going.
    Aren’t these on hold messages a lot better than being left in silence or just listening to the radio? Rather than being frustrated about waiting you’re being told exactly what you need to know. This saves both the caller and the business time all while increasing the likelihood of a successful deal.

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We make casting and recording a fun and creative collaboration, producing captivating performances remotely or on location for all types of voice-over projects. Company About Us Blog Careers Contact Us Jobs Partner With Us Sign-Up Write For Us Categories Genres Mediums Locations Post-Production Styles Subtitling Services Voice Types Top Searches Find Voice Actors Narrators Voices Voice Talents Follow us on Twitter Follow us on Instagram Follow us on LinkedIn Like us on Facebook Subscribe to our YouTube Voquent ® is a registered trademark of Voquent Ltd, a company registered in England and Wales (11041329). Copyright © 2021 | Website Terms & Conditions | Privacy Policy & Cookies | All rights reserved

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Not all hospitals are created equally, so ensuring pet owners are aware of all the services your hospital provides shows a commitment and dedication to client and patient care.

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The decision to update your on-hold message depends largely on the content you are sharing. If you are sharing content that includes short-term promotions, this information will need frequent updating so consumers are always aware of the status of any offers. However, if you’re only sharing general information about your standard products, your operating hours and location, then the decision to update the message can be more reliant on metrics.

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