The included software is easy to use, although, sadly, won't work with an Apple computer (which is why I downgraded my review by one star). I solved that problem by bringing an old Windows-based computer out of retirement.
Fantastic customer service from Lee when he set up an automatic answer message system for us. Nothing was too much trouble and he helped to solve our problem very quickly and easily. Thanks for all of your help.
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AIM Dental Marketing® provides a complete turn-key package that works seamlessly with your existing phone system. Simply review our extensive library of dental on hold messages, then select up to 6 messages, adding any practice-specific information you would like. Our professional script writers review your input, and further customize the messages to your specifications. Once you approve your final message, our studio engineers create a customized recording for your exclusive use. We upload your approved audio file for easy download to your telephone system.
You have reached {COMPANY NAME}. Please be assured that your call will receive the time and attention it deserves when we return to the line.
If you would like a pause in your message where just background music (or blank airtime) plays, place (...) in your script where you want the pause.
Whether you are using an analogue landline or a VoIP business phone service, your voice travels over a variety of circuits and networks — most of which serve to disrupt the original audio file.
We provide a variety of male and female professional broadcast announcers who can cover a range of voicing styles. Click here to have a listen.
The information to include on your on-hold message varies depending what services you provide. A good starting point is to record the information you think a customer would need to know about your business, such as: Hours of Operation Location Services Provided Products in Stock Current promotions and offers
On-hold messaging is the first impression many of your customers get. Simply put, it's one of the least expensive, most powerful marketing investments you can make!
Every call should go on-hold while being transferred. Studio 52 is a pioneer in production of Telephone Hold Messages that helps our clients to inform, educate, advertise and entertain their callers with latest information, production knowledge, exciting offers or to put simple seasons greetings on the phone and transform this dead time into great opportunity! Studio 52 has produced Telephone Hold Messages for more than 2000 clients around the region and numbers are still growing!
Currently the on hold music starts from the beginning every time. Our on hold file has office information, bios of our doctors, as well as dental tips and services we provide. Since the on hold plays from the beginning every time someone is placed on hold, they end up hearing the same thing every time. We would LOVE the ability to choose for our on hold audio to loop. And when someone is placed on hold they just start listening to where the audio recording is currently on. So they get to hear different parts. Anonymous commented · July 25, 2019 2:00 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete… Anonymous commented · April 3, 2019 10:10 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.
Even if you’re business is not getting a high volume of inbound calls, if you transfer ANY calls or ever put customers on hold, even for just 10-15 seconds. Always use that time to give the customer another reason to think positively about your business.
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Hold music is also not supported in consultative transfer of a PSTN call. Call answer/initiate (by name and number) Lets users answer inbound calls with a touch, and place outbound calls either by dialing the full phone number or by clicking a name in the client.
If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.
(Santa is popular at Christmas), to conversational, corporate, high energy, emotional or casual. Contact Us