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Talented professional voice actors can record your voicemail greeting, company directory, call menu and more. Greet all your customers with the most professional image possible.
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A Holdcom Consultant will review your script to check for grammar & syntax and verify any necessary pronunciations before submitting to production.
Make sure to check your phone system for any file requirements. The most common file format accepted is WAV. If you need to convert an audio file, you can use services like G711 or Audacity. Read More: 5 Ways to Get Customers to Love Your IVR Menu. How to choose the best hold music for your business. For telephone hold music, simple is best.
On-Hold Messages Why On Hold? On-Hold Process On-Hold Samples Voices and Music Website Design Internet Marketing Web Video
-After an average of 1 minute and 55 seconds of hold time most callers hang up annoyed – 34% of those callers who hang up will not call back.
To learn more about messaging on hold visit our website page here or call one of our team on 0121 716 8888. We’re also available by email at [email protected]
If you need to use menu options for directing calls, try to keep these as short as possible, for example... “Thank you for calling Media Music Now. So that we can connect you to the most appropriate department, please choose from the following options: press 1 for general enquiries, press 2 for help with downloads and 3 for any other enquiries.
Unfortunately, it gets worse. Due to general sloppiness when it comes to setting the volume level for music on hold, a form of distortion known as “clipping” can appear, and regularly does if you’re willing to believe personal anecdotal evidence. If you want to know about the science behind clipping, then Wikipedia will tell you everything you need to know, but for those of us who have things to get on with, we can get by just knowing that when something is played too loud down a phone line, the sound starts to distort and sound really horrible.
Record messages directly on your computer with a microphone Voice synthesizer function for text to speech generation if needed Works with most PBX systems with a music on-hold feature Works directly with VoIP phones like Express Talk VoIP softphone. Includes generic packages and free on hold music Custom Audio Production for Telecommunications, Multimedia, and Internet Applications
Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.
It is vital that you put your most important messages first, it’s all about interest and impact. It is a ‘Fact’ that 90% of callers put on hold without dialog or music will hang up within the first 40 seconds and 34% of those callers will be lost forever. Callers stay on hold up to three times longer with on hold messages.
Diabetes kills more Americans each year than breast cancer and AIDS combined. As the number one diabetes advocate in America, the American Diabetes Association needed an easier way to update their 5 main call centers across the United States. Our Internet-connected On-Hold system allows easy management and update of the important American Diabetes Association messages. Katie McCall provides the voice of reassurance. http://prosoundusa.com/wp-content/blogs.dir/27/files/07-01-09-AmeriGas-Charlottesville1.mp3
Designed for ease of use by simply plugging the unit into your existing phone system. View larger
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
One of the best features of call monitoring is the ability to listen to and participate in live phone calls.
Our copy-writers bring it upon themselves to not only understand your company, but also present it in a way as if it were their own. Seriously! It's always emotional when a jobs finished.