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You can create a professional sounding on-hold message with a few tools that you may already have on-hand. All you need is an audio recorder (this could even be your cell phone), a good microphone, and someone who’s willing to be your voice actor.

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To take advantage of our 3 for 2 offer, remember to say ‘Monkey, Monkey’ at the start of your call.
If your on hold content, well, sucks, callers are going to call you out on it. Twitter Feedback is hardly new, but there are certainly a lot of people tweeting with the hashtag #onhold who will tell you a thing or two about what they like, and what they don't, while they're waiting to hear from a company. Maybe you'll be surprised to see just how grim it can be... check out this sampling of tweets to see the good, the bad, and the UGLY. .

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We offer the best hold music and messages on hold so that your clients are entertained while they wait for your assistance.

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To take advantage of our 3 for 2 offer, remember to say ‘Monkey, Monkey’ at the start of your call.
Do you need benefits and eligibility information faxed or emailed? Just call this number to access our automated Voice Portal. Dental offices can receive patient information via fax or email. Members may receive eligibility, benefits, and claims information via email, as well as lists of participating dentists in their area. Please make sure we have your current fax and email information before submitting your request. To verify, visit our website at w w w dot delta dental n j dot com. Log in to Benefits Connection. Click “Profile” under “Other Tools.”

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Great and efficient service from Onhold, highly recommend for their excellent voice call services.

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"We have actually had a few callers ask to be placed back on hold just to hear the entire production." - Jake Skeens / Suncoast Communications

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    We offer authentic multilingual recordings with native talents from around the globe!

    So, you’ve called in to a customer service line looking for help regarding a product or service you’ve purchased. Your hope is that your questions will be answered and your issues resolved quickly, and by a person who is capable and amiable.
    Whether you have one incoming phone line or hundreds, we are compatible with any phone system. We have analog, VoIP, and cloud-based message delivery options.

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    -8 to 15% of a company’s customer base is lost each year, 68% is due to indifferent or negative phone treatment.

    We offer affordable On Hold messaging pricing and all inclusive marketing on hold services that engage and motivate callers to take action, drive sales, reduce caller hang-ups and enhance the customer experience. We even offer a risk free on hold message sample demo trial. Learn how our custom music on hold & messaging works. Video Production Services
    Our user interface is so simple, just click and drag your choice of music & messages. You can set the time between messages and even specify the level that the music background fades down to whenever a message is played. When you're finished, just drag the production to your player and you're done!

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    5) Should you opt to write your own on-hold script to make it sound more personal, don’t forget to read it aloud yourself to see your long your message breaks. An experienced and reputable provider should include the creative copy-writing as part of the package.

    weave can set up the hold music to use a customer supplied .wav file of 10mb or smaller. Anonymous commented · April 20, 2017 2:21 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
    Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.

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business on hold message script

That’s a big piece of a trillion dollar pie! The good news is, you don’t have to let all these callers off the hook. Studies show that with creative, professional sounding on hold messages your business will retain customers holding on the line (in fact callers will wait up to 3 times longer than silence or music), but you can also generate revenue by marketing additional products and services.

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A Holdcom Consultant will review your script to check for grammar & syntax and verify any necessary pronunciations before submitting to production.

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8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].

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Talk to your customer before you even pick up the phone. On hold messages are one of the best ways to communicate with your customer audience.

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