You wouldn't put a handmade sign on the outside of your office door would you? So, why have your automated attendant greetings, IVR or voicemail announcements be recorded by an amateur? In many ways, your phone tree menu is the "other" front door to your business. Professionally produced custom auto attendant greetings, IVR prompts and voicemail announcements enhance the caller experience, and that improves your brand image. Let The Original On Hold Be The Voice Of Your Brand!
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We could brag about ourselves, but we’d rather have our satisfied clients do that for us. Check out how we’ve helped businesses all across North America make the most out of every phone call! System integration Our on-hold message systems are designed to easily integrate with most typical business telephone systems. (PBX, key service, VOIP).
You can add wired devices like office VoIP phones or landlines too. After you press "Done" you can start using your business phone number right away.
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Each business is unique. Let us create an estimate for a custom on hold message or voicemail greetings based on your business needs! Or simply call us at 1-888-899-8511.
So, given that hold music is such a powerful potential source of frustration, why do companies continue to get it wrong? Reading the articles that are out there, there seems to be a lot of speculation regarding the best choice of music to placate or even entertain customers while they wait in your queue. Some common suggestions include “Hanging On The Telephone” by Blondie, or Lionel Richie’s “Hello, is it me you’re looking for?”. Or how about looking up the customer’s record in your call centre CRM, grabbing their date of birth, and playing something based on their age range - pop for the under 25s and presumably something fusty for the oldies?
Use the free included Grace Music Master Software Version 5 to create your targeted message, or register your player and receive one free personalized on-hold greeting.
- Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.
The intro greeting should be a reassurance that the caller has reached the correct organization along with general information about the company, and information that you want the caller to have on hand. Good information to provide at this point might include organizational slogans, years in business and general product information.
The included USB drive is preloaded with 6 hours of royalty-free music recorded specifically for music on hold with standard pleasant "thank you for holding" messages inserted every minute.
The best customer service I can remember! Stacy helped me chose the right headset and was very patient when I changed my mind. Nice, simple packaging and a prompt service. Thoroughly recommend.
Choose from male or female voice talent, and from multiple voice tones including natural, energetic and professional. Select one that best suits your brand and industry. Our Voice Artists are some of the most experienced in Australia and have produced countless voice overs including TV and Radio Ads.
When your company phone rings, that caller becomes a prospect. The brief time spent on hold, can be an extremely powerful marketing tool. - See more at: http://ilaudio.com/message-on-hold/#.VIyNuHtq3kY
This may sound odd, but the audio track needs a bit of grit or background music, or it should clearly sound like an automated recording, so the caller knows that it’s a recording.