Thank you for calling {COMPANY NAME}. You will be assisted shortly. Please note that all calls are answered in the order they are received.
On Hold Messages going over 400 words will incur a charge of $40 for each additional 100 words.
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Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
The best hold music has few instruments and preferably only one. Simple music handles the change in quality better than a full orchestra arrangement. The latter gets distorted, particularly if it’s too loud for the phone to handle and clipping happens. No one wants to hear a dirge-like cacophony masquerading as “Pachelbel’s Canon in D.”
-Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold last only 15 seconds.
Brian & the team have been looking after our telephone systems for a few years now. Always an excellent service. Very knowledgable and at hand, should any problems arise.
Record the clips of what you want your callers to hear, then use an audio editing software to arrange the clips and add background music.
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
So, you’ve called in to a customer service line looking for help regarding a product or service you’ve purchased. Your hope is that your questions will be answered and your issues resolved quickly, and by a person who is capable and amiable.
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All our lines are busy at the moment, please hold and you will be connected to an operator as soon as possible.
"I wish I had more time to forward to you all the great feedback we get." - Chris Hamann / Lakeland Auto & Marine (Hear a sample)
Custom on hold messages and professionally recorded telephone voice prompts are what we've been providing businesses since 1994. From voice-overs for telephone systems and web audio to voice presentations, radio spots, and narrations, our skilled team of voice talents, copywriters, and project managers are available to create the professional phone image you need to stay …
Besides that, its a music player that goes full screen on landscape mode and has a funny sound board. I made a toggle button that hangs so you can use it for hold music during a call. Thus whenver someone puts you on hold just hit the hovering musical note and start playing music. Or play music while someones on the phone with you.
DO: Listen to your music on hold right through once you’ve put it live to check the quality
These voice talents bring a wide variety of sounds, styles, and character voices to your production. And we’re delighted to work very closely with them.
I agree with you. The music phone service provider use is never the best! Like you, when I switch to my calendar on iPhone and ask my caller to wait while I do that, it would be great to have one of my iPod tracks play to him until I pressed the green bar again to return to the call. Surely one could set that up independently of the phone service provider: just a matter of substituting my music choice for my voice until I clicked back off hold?? May 15, 2009 12:10 AM User profile for user: Tamara Tamara User level: Level 6 (13,735 points) May 15, 2009 4:39 AM in response to DavidJA In response to DavidJA