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“Providing information on hold results in a 40% increase in retention of callers on hold... a 15% increase in inquiries... and a 12% direct increase for products and services mentioned on hold.” – US West Communications Study

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We offer message on hold units for companies of any size. Click below for more information on our message on hold hardware. USB On Hold Message Player iProMOH-SU iProMOH-One USB 1200 On Hold Player USB 1200-M On Hold Player Hybrid 7600 On Hold Player HiFi 3100 On Hold Player Sonorous On Hold Player Messager MP3 Player Messager USB Messager USBi Messager USB Night Answer iLink LR MOH Player with Local Record Hybrid 7600 On Hold Player Hybrid 7500 On Hold Player RNT 2700 On Hold Player TELink 700an Hybrid 7600 On Hold Player Hybrid 7100 On Hold Player iProMOH-v4 with iMCM iLink LCD MOH Player iLink LR MOH Player
Besides that, its a music player that goes full screen on landscape mode and has a funny sound board. I made a toggle button that hangs so you can use it for hold music during a call. Thus whenver someone puts you on hold just hit the hovering musical note and start playing music. Or play music while someones on the phone with you. .

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If you have a bit of a budget you can hire a voice over (VO artist) or hire a specialized on hold messages service company. Depending on what your requirements the price may range between $50 – $60 and several hundreds dollars. Sometimes, for a little extra cost, the VO artists can also provide background music.
In order to get started with custom on hold messages, you will need to determine your phones MOH (Messages On Hold) capability. If you’re using a traditional pbx business phone system, you’ll need an on hold media unit to play the audio. If you’re using an ipbx or hosted voip set-up then all you need to do is upload the audio file as no media device is required. And, if your a small/home office business using a traditional off-the-shelf 2-4 line telephone then you’ll need the media device and an on hold module adaptor in order to make your standard analog phones on hold message compatible.

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Our ranges include ‘range one’, ‘range two’, ‘range three’ and ‘range four’ and associated products.
Being on hold has become a run-of-the-mill occurrence – but that doesn’t mean it has to be a bad experience. In fact, according to a study by Stan Rapp and Tom Collins of Maximarketing, 88% of callers preferred on hold messages to other hold options, and 16-20% made a purchase based on an on hold offer.

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Whether you use the best hold music in the world or a simple repeating jingle, hold music is worth using for one reason. Customer retention. USA Business Telephone Today held a study of 30,000 callers.They placed each on hold for one minute, but split the callers into three groups and used different hold techniques on each before measuring the results.

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    1. Start with a warm greeting. It’s only polite to say “Hello”. However, don’t forget to ask the caller to stay on the line and wait.

    Our blog post - how to choose the best voice for on-hold marketing has some crucial information you should consider before selecting a voice-over talent for your on-hold messages.
    A very smart way to market your business by delivering an engaging message wile they wait. Ideal for small to medium businesses Quality recorded messages from an expert production teamCompetitive packages

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    Delighted with this Company - readily available to deal with any queries, efficient and prompt. Glad we made the change to them. Highly recommend.

    Let’s face it, customers who call to a business don’t want to be on-hold. The best on hold message is no hold at all!
    UPDATE: I have had this unit for almost 2 years now. It is connected to a UPS battery backup. I has literally been running non-stop since I set it up over a year and a half ago.

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    On Hold Plus OHP-8000 Message On Hold with USB Thumb Drive- For use with all PBX and Key Phone systems- Plays audio directly from any USB Flash Drive (128MB drive included) for continuous MP3 playback. Price: $299.95. Sale: $179.95.

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    Digital technologies have made Telephone On-Hold Messages more reliable than ever! Whether you have an enterprise phone system or a couple of retail phones hooked up to a simple wall port, we have a solution that covers you!

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    Thank you for calling the Accounts Department. We’re sorry that we are unable to take your call at this time, but please leave your name, phone number and a message and we’ll get back to you as soon as possible. Thank you. Female Voice Male Voice Guide to On Hold Messages Script Types Business Intro & IVR On Hold Messages & Voicemail Greetings

    4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.
    Technology gives us the ability to market our businesses in many ways. One way that has been around for decades is the “on-hold” recording for your phone system. It’s one of the most underappreciated methods for showcasing your company and making sure callers have a good experience.

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BusinessVoice has won client and caller acclaim, along with dozens of local, regional and national awards for our Humor On Hold™.

how to leave a business voicemail greeting

Providing on hold messages and voicemail greetings for thousands of companies big and small, since 1977. Listen to samples of our work. We look forward to working with you.

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No excuse not to use Customised On Hold Messages with a choice of DIY On Hold Messages through to a complete Customised On Hold Message production there is one sure to suit your budget and business.

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This is an easy and effective way to improve your business image while providing greater value to the 85% of callers who prefer an on hold service with commercials over silence.

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