By learning the Unique Selling Points of your organisation, we will craft a powerful on hold message script that meets your customer relationship, communication, marketing and business objectives. Your messages are then digitally recorded by our talented voice artists.
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3.) Attualmente, tutti i dipendenti sono ancora occupati. Siamo impazienti di arrivare da voi al più presto possibile. Avete visitato il nostro sito web: www.johndoe.de? Potrete trovare una panoramica dei nostri servizi e prodotti. La vostra chiamata è molto importante per noi e siamo attenti a concedere tutto il tempo necessario ai nostri clienti. Purtroppo, tutte le linee sono ancora occupate e chiediamo la vostra pazienza.
We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry:
4.( جميع الموظفين لا يزالون يتحدثون إلى عملاء آخرين. يرجى التحلي بالصبر، وسوف يتم ربطكم قريبا. - PAUSE - لسوء الحظ، جميع الموظفين مشغولون. يرجى الانتظار قليلا. يمكنكم أيضا أن تراسلونا عن طريق البريد الإلكتروني لمعلومات -info@kanzlei
Message On Hold Can: Sell products and services Introduce promotions Drive website traffic Answer FAQ’s Provide customer service Reinforce marketing Encourage referrals Build brand awareness Use Music to keep callers entertained
Often, it’s a good idea to precede the message with a bright alert sound effect to grab snoozing customer attention:
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Music – during voice over messages, the music will be slightly raised in volume. It is important to select a piece of music that compliments your brand.
When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.
CMB Voiceovers: to work with our clients and provide the best possible voiceovers for their projects. To go that extra mile in both service and satisfaction, making sure we deliver every voiceover with a smile.
Hiring a specialized on hold messaging company can get expensive. As a more affordable alternative, you can use pre-made, ready to use on hold messages and music, like the examples we mentioned earlier.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
The Killerspots Agency is a contagiously creative, full-service digital marketing, production, and media agency. Our culture is a strategy at its core. With measurable results and complete customer service. We have EVERYTHING under one roof. Even other ad agencies use us. (not naming names) Furthermore, we have helped businesses of all sizes and budgets get that edge over their competitors.
Help yourself to the video samples below and the full productions at the bottom of the page, and then call +1 800.473.9005 or contact us for more details.
If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.
And in case the company tries to jerk you around or screw you over, the DoNotPay app lets you instantly share to social media a legal recording of the call to shame them.