Since your information will be on a recorded loop, it is good practice to include music in between loops to break up the information for the consumer.
You might be thinking, “Great, thanks for the info, I’ll go pick something neutral, like classical, or upbeat, like pop.” Slow your roll—there’s a lot more to hold music than just genre.
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Think of the time during which your business phone line has anyone on hold as an opportunity. Leading message/music on hold (MOH) systems help ensure you don't lose current and potential customers or clients during poorly utilized moments on hold.
Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.
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Here is our top 5 recommendation of what to look for in a quality on hold message provider:
Recording services can provide a dramatic improvement to your company image by offering your callers on hold messages that convey important facts about your business, including operating hours and featured products. Using on hold messages gives businesses in right throughout Australia a valuable opportunity to communicate with clients and has the added benefit of reducing dropped call rates.
Please change the Weave hold music that we hear when we call in. Also, please lower the volume (it's really loud). Thank you! Terri Setup commented · January 23, 2020 8:48 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
No business can afford to run the risk of customers hanging up. That’s when investing in professional on hold messages saves you money and wins you extra business. Call us on 1800 837 844 today and take advantage of our FREE business message demo.
Whether you have one location or thousands, managing your telephone on-hold audio has never been easier. Our revolutionary cloud-based user interface allows you to create a professional on-hold message production from any web browser...best of all you can update your messages at any time!
It’s our vision to set the standard for quality care, for humanizing the health experience, and for defining the future of medicine.
We were amazed at how easy the process was! Took our phone system from ordinary to professional straight away.
These voice talents bring a wide variety of sounds, styles, and character voices to your production. And we’re delighted to work very closely with them.
"We don't add the expense of sales reps, account managers and lengthy contracts. We simply provide top class voice over, audio production and music on hold free of PRS, BMI or ASCAP fees."
How to make sure the callers do not hang up and keep waiting for the next available client rep? You ask them!
Yes. Holdcom can readily incorporate client supplied audio components (with permission and licensing) into its Message on Hold programs. Upon request, we can include messages from CEOs and Presidents, company jingles, radio excerpts, television ads, or any other existing content.