“Did you know?...as well as providing top quality on hold messages, Media Music Now has a library of around 4000 hand-selected quality tracks of royalty free music; can provide custom written music from a choice of composers; offers professional voice-overs and a whole range of audio editing services including podcast and audio book production”
Once you enroll in the Service, you enjoy access to our complete content library.
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How to make sure the callers do not hang up and keep waiting for the next available client rep? You ask them!
When choosing files to upload, be aware that you are responsible for following copyright regulations and the Intermedia Acceptable Use Policy.
For all other enquiries .. please leave a short message along with your contact details and we will get back to you as soon as the office reopens
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Website: https://www.spectrio.com/on-hold-messaging/how-to-craft-the-perfect-on-hold-message/
Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.
This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
No recurring charges, no hidden fees. Enter your script, select one of our professional voice talents and get started for one low price.
The following list is my own personal “Top 10” list of songs which will not shorten your hold time, but may add a little levity to it:
“Call center operators who picked up the phone reported feeling less emotionally exhausted when dealing with customers who heard standard pop music.” –Time, “Why Music on Hold Drives You Crazy”
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Whether your audience speaks one language or twenty, it’s essential to communicate your message effectively. Not only can we provide professional translation services by native language speakers with fast turn-around at an affordable price, but we can create multilingual audio productions by authentic voice talents in languages spoken all over the world.
Great service on advice on order, speed of delivery, and communication for refund - but charge a 20% restocking fee which I felt was a bit stiff considering the wireless headphones have more wires than the wired ones! 5star otherwise.