Below are some of the the companies who have trusted Advanced Productions with their on hold messages and IVR greetings.
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
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Different types of music elicit different reactions in the human brain. Make sure you pick the right one for your business.
Thank you for calling {COMPANY NAME}. Please be sure to have your {account number/product ID/serial number/etc} ready for when a Customer Service Representative returns to the line.
We’re all about in-store music for businesses, and creating an immersive brand experience for your customers. We offer flexible and affordable in-store overhead business music services, and we’ll design a customized sound that is a unique reflection of your brand, perfectly complements your atmosphere and will generates sales. Custom Branded Marketing Content Go beyond just background music and speak directly to your customers! Our veteran music designers and content creators will craft custom branded marketing messages that can be inserted into your music that will entertain, engage, inform and connect with your customers and drives more sales.
MOH made my job so easy. They took care of everything, and the turnaround was super fast. Highly recommend using them!
Your phone system may allow you to add custom on hold voice messages based on the position of the caller in your queue. If you have such a system, consider working with us at ProVoiceUSA.com to record the messages on hold voice your callers hear. Professional Production of Messages On Hold Voice
All our customer service advisers are busy. Due to currrent high volume of calls, it may be some time before an adviser is able to take your call. either continue to hold or press 1 and leave your details and we will call you back later today.
If you don’t have the capability in-house, or if you’d prefer to let someone else handle it, this task is easy to outsource.
Oftentimes, having examples can help sprout ideas and fuel a good brainstorming session.
Here’s what happens to our two example tracks when we use some amplification to introduce clipping into the mix:
If your on hold content, well, sucks, callers are going to call you out on it. Twitter Feedback is hardly new, but there are certainly a lot of people tweeting with the hashtag #onhold who will tell you a thing or two about what they like, and what they don't, while they're waiting to hear from a company. Maybe you'll be surprised to see just how grim it can be... check out this sampling of tweets to see the good, the bad, and the UGLY.
“I just got done reading the [On Hold Marketing] script and laughed the entire time. It was awesome. I don’t think I’ve ever read copy that had me laughing so hard.” - Mike Richardson / Binkelman Corp. (Hear a sample)
Click on these topics to hear just a few samples of targeted pet health and behavior messages your callers will appreciate and enjoy.
* * A voice over script must accompany every order. The music is not available alone.
4.) Todos nuestros miembros del equipo está ocupados con otros clientes. Le rogamos que tenga paciencia, le atenderemos en seguida. -PAUSA- Lo sentimos, todos nuestros empleados están ocupados. Por favor, manténgase a la espera. Si lo desea también puede enviarnos un correo electrónico a [email protected]. Le devolveremos la llamada lo antes posible.
"I absolutely loved the humorous material that plays when a person is on hold. Absolutely brilliant! Some of it cracked me up. Couldn't stop listening!" - Blake Bishop / Bryant Better Hearing