Hold music has a paradoxical purpose: Keep folks on the line, but don't draw their attention. DigiPub/Getty Images
Present your callers with multiple options ensuring they are directed to where they need to be quickly.
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When your customers are on hold, they’re essentially a captive audience. They’re already waiting to speak with you, so why not take advantage of that downtime and create a sales pitch that sells more of your goods and services while they wait?
It’s important to ensure the content is informative and relevant to the caller. And the rule ‘less is more’ very much applies to writing for the ear. It’s important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
Our blog post - how to choose the best voice for on-hold marketing has some crucial information you should consider before selecting a voice-over talent for your on-hold messages.
On-hold messaging is the first impression many of your customers get. Simply put, it's one of the least expensive, most powerful marketing investments you can make!
3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.
Description. Documents (1) When you want your customers to learn more about the FilterFetch service you offier let them learn more while on hold. This 1 minute message features the benefits of using FilterFetch. If you want a personalized message with your …
Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.
Hold and transfer music is a small business phone system feature that Ooma offers to help make your customers’ hold time on the phone go by faster. Buy 1 Get 1 Free Business Phone:: BUY NOW. Get a phone twofer! Buy 1 Get 1 Free Business Phone. HOURS . MINUTES . SECONDS. BUY NOW.
What’s the average length of the musical interludes in a Message on Hold program?
Listen to samples from our talent and choose the voice that appeals more to your brand. In addition to on hold messages our voice talent can also record voicemail greetings, radio commercials, video presentations and more.
Have the ability to have music playing from the computer conected to the phone be the 'on hold' music a caller hears when put on hold. Search Search Searching… We have made changes to increase our security and have reset your password. We've just sent you an email to . Click the link to create a password, then come back here and sign in.
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When it came to integration with our platform, these new Easy On Hold features were incorporated seamlessly. "In testing, I was quite surprised at how little time the whole set up process took and how efficiently the stream stood up to testing," said NOC Technician Eric Phipps. "It's very rare that we encounter a new product that integrates so quickly and hassle free in the testing phase."