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5.0 out of 5 stars Solved our royalty-free hold music problem It works perfectly as advertised and solved our royalty-free hold music problem. When it arrived, we installed it with our office telephone system and have never needed to worry about it again. It has such a wide selection that callers get different music every time they call - it does not noticeably repeat. We even got a few compliments from clients in the first month (who had apparently got tired of our old 45-second repeating loop). Terrible product, will not work at all I have purchased 2 of them hoping it was a glitch but neither work, in addition I called support, no help at all, said they would call back-never did.
It makes sense to keep these callers informed while they wait with Custom On Hold Messages… informative messages, mixed with music.
CMB Voiceovers: to work with our clients and provide the best possible voiceovers for their projects. To go that extra mile in both service and satisfaction, making sure we deliver every voiceover with a smile.
Our scriptwriters have years of experience in writing for audio, especially on hold and IVR systems. We’ll create an on hold message your callers will be happy to listen to – avoiding the clichés and stock phrases they hate to hear.
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
Your experienced Holdcom Script Consultant will review your website and other marketing materials to create an effective audio marketing message.
On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
Version 3 NEC DSX systems have the ability to upload a .Wav file directly into the message-on-hold mailbox using the PC Administrator program.
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
How to Create a Hilarious on Hold Message Script That Your Callers Will LoveHomeBusinessOn Hold MessagingHow to Create a Hilarious on Hold Message Script That Your Callers Will Love
Considering the relatively low cost of getting on-hold marketing messages recorded and hosted, it’s surprising, so many businesses fail to consider this a priority. Investing in such a business function only adds another layer of professionalism to your service line.
For message on hold production, continue reading. For on hold message digital announcers, click here.
Digital technologies have made Telephone On-Hold Messages more reliable than ever! Whether you have an enterprise phone system or a couple of retail phones hooked up to a simple wall port, we have a solution that covers you!
Great proffesional company to deal with, asked for two system quotations and had both back next day.Have rang them on a few occasions for technical questions and had answers straight away.Would recommend them, especially Andrew Vaughan.
Our elevator is a work in progress, so I haven't actually tried it for the intended purpose, but I'm convinced that it will work fine.