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The more frequently your callers hear that (or any prompt), the less they believe you.
So youre saying I cant add my own music and ATT actually has their own hold music? Apr 14, 2009 2:23 PM User profile for user: roaminggnome roaminggnome User level: Level 10 (106,314 points) Apr 14, 2009 2:27 PM in response to PsychedelicWonders In response to PsychedelicWonders
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Lastly, real-time status updates are a useful way to keep track of your messaging system. With marketing automation, they can be sent to a manager for better decision making. Web-based management portals allow you to see account details as well as past and present on hold productions. This way, you can track the status of a particular customer’s production request, analytics and your on hold messages all in one place.
Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.
We have an old at&t Merlin phone system and that could be the cause of volume issue but not sure. If you buy this box and volume is too low for cell phones, I recommend buying the IBOOST to solve this problem.
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And the best part is that you don’t need to write your on hold message script to be so formal. The point of an on hold message is to keep them on the line, not to bore them to death! So, you might as well try to have some fun with it and make your customers laugh while they wait.
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10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
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Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.
Select a voice from our extensive roster that will best represent your brand. You can even select multiple voice talents if desired.
In response to PsychedelicWonders. Call hold/call wait is a network feature (while it is activated by the handset) as such any music would be supplied by your carrier, there should be some there but chances are it's some wonderfull elevator style stuff (I'm partial to Brahms myself 😉 ). More Less. Apr 13, 2009 7:29 PM.