Customized music on hold messaging by OnHold.com will inform, entertain, and retain your callers. From small businesses to large enterprises, our production studios create engaging on hold messages that increase revenue and create happier callers.
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With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.
Inform your callers of your business hours, address, website URL and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.
Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.
We can produce on-hold comfort messages or on-hold marketing messages and mix them with your selected music track.
Area coverage includes Queensland and NSW border out to Gatton and up to Maroochydore. If not sure if we work in your area please contact us. Menu Home Phone Systems Phones Messages On Hold Headsets Phone & Data Cabling Phone & ADSL Faults Repairs Contact Us
Website: https://www.spectrio.com/on-hold-messaging/this-is-what-an-on-hold-messaging-system-can-do-for-your-business/#:~:text=A hold messaging system provides a better calling,you are out of the store or office.
(If you can't hear any difference between these two samples, then there's a good chance your speakers are reducing CD quality music to phone quality for you!)
Super helpful service when I ordered the wrong headset, Jo was super helpful in recommending one with a USB drive and replacing the one I ordered. Highly recommend this company for their customer service. I wish more companies were like this. 😀
Once professionally recorded your message is loaded as a mp3 file which can be downloaded when ready. It is easily loaded via your PC to a USB key and plugged into your On Hold Player.
For someone to call a company and get put on hold, it is almost an impossible situation. While it may not be a very pleasant step, it is necessary for businesses to handle a large number of calls. Telephone on-hold has a bad reputation for several reasons. This could be due to a radio silence, an aggressive beep, or a poorly designed on-hold message, which does not help in making waiting pleasant. But it is possible to remedy this and use your telephone system, as a powerful promotional and organizational tool! Below are a few ideas and tips on how to go about it!
Submit your script, or draft, along with your project details and a description of how the voice should sound (be it conversational, informative, commanding...etc) and we'll send a demo for approval.
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This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
This customised messages is yours outright, you are not locked into a contract or ongoing payments, if you see your business wanting to change messages during the year ie: seasonal promotion or to keep your messages fresh or if you are relocating you can change out single segments without having to get a new message!
I have used On Hold Audio by Advanced Productions since opening our law firm. The owner and all team members are professional, timely, creative, easy to work with and always on-point. I love their on hold voice selections; their on hold music selections are numerous and varied. I will not work with any other company for my on hold needs. Fausto is particularly amazing and their prices are very reasonable. All projects were delivered ahead of schedule!