THE PROBLEM...This unit has the same issue as the box we were using from the professional company. Sounds great when callers using lan line but horrible when customers calling from cell phones. Even with the the volume knob turned to maximum.
Best part is this is all done from your computer, your ads on hold programme is available online in a format suitable for your on hold player.
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IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream
A state-of-the-art virtual phone system from AccessDirect helps small and medium businesses deliver highly professional call management services and project a big business image. The small business automated phone answering system comes with premium call management features to deliver a quality customer interface to every caller. FREE TRIAL OFFER.
Custom on Hold Promotions by Minowa Voice-Overs- 3 separate audio production packages; one time fees: 4-minute custom audio production includes 6-9 custom messages and 2 selections of license-free music - $395 5-minute custom audio production includes 7-11 custom messages and up to 3 license free music selections - $450 6-minute custom audio production includes 9-12 custom messages and up to 4 license free music selections - $495 Watch: The 5 Benefits of On Hold Messaging for your Business!
It’s important to ensure the content is informative and relevant to the caller. And the rule ‘less is more’ very much applies to writing for the ear. It’s important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
AT&T used to have this service. My mother-in-law would always have holiday music and I know she's AT&T... positive of this fact! 🙂 (holiday music & AT&T) Apr 14, 2009 5:04 PM User profile for user: DavidJA DavidJA May 15, 2009 12:10 AM in response to PsychedelicWonders In response to PsychedelicWonders
Most businesses aim to answer the telephone within 3 rings but we know that isn't always possible. The research showed that a typical business using on hold marketing had 100 calls a day with an average hold time of 30 seconds for 57% of callers. This translates to half an hour a day, every day, of messaging to on-hold customers. That's 3+ weeks a year!
On-Hold Messaging has proven benefits when it comes to phone call retention rates and in helping to upsell new products and services. Fewer Hangups Giving your callers something informative or entertaining to listen to keeps them on the line and avoids the dreaded hangs ups - which may result in the loss of a sale.
Sample 1 — "Thank you for holding. ABC Homes offers the finest in Luxury living in 10 new home communities in the metropolitan area. Whether you desire a luxury condominium, a townhome, or a single family detached home, we have the home that is right for you! Someone will be with you shortly."
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On-hold messaging is the first impression many of your customers get. Simply put, it's one of the least expensive, most powerful marketing investments you can make!
Most business-class phone systems come with a library of pre-recorded on-hold messages or music for you to choose from. They also typically allow you to upload your own, giving you the opportunity to customize your callers’ experience while they wait.
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Website: https://www.phone.com/5-tips-using-hold-music-entertain-waiting-callers/