If your phone system(s) or VOiP solution has a built-in MOH player, we can format and deliver your audio file to provide optimum performance. If you are using Cisco, Avaya, NEC, Samsung, or virtually any available system, we’ll determine and deliver exactly what you require.
We generally recommend that clients invest in a system capable of delivering a custom messaging on hold feature. Callers and clients appreciate the improved service levels and the additional free advertising can help turn your phone system into another revenue stream for your business.
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Considering the relatively low cost of getting on-hold marketing messages recorded and hosted, it’s surprising, so many businesses fail to consider this a priority. Investing in such a business function only adds another layer of professionalism to your service line.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Here you’ll find a collection of commonly used oh hold message scripts along with the audio examples:
The standard format we provide audio files is .wav (mono 44.1kHz 16-bit). However, we can provide other format specifications if required e.g. alaw, ulaw, mp3. The audio files are delivered to you via download.
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To take advantage of our 3 for 2 offer, remember to say ‘Monkey, Monkey’ at the start of your call.
We have a guide that may be helpful when it comes to the task of writing your script.
Call now and find out how on hold recordings will give your business communications a real boost!
Website: https://smartonhold.com.au/message-tips/2018/05/on-hold-messages-cordless-phone/
Save Time by Building Phone Greeting and Voicemail Scripts. Most advanced cloud call center software offer a variety of phone greetings and voicemail types that can be customized according to the needs of your business.. Effective customized greetings are integral to call center success. The greetings and voicemail messages that callers hear when they …
You can change your messages through our online interface and have them playing on hold in 60 minutes or less.
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The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.
The Killerspots Agency is a contagiously creative, full-service digital marketing, production, and media agency. Our culture is a strategy at its core. With measurable results and complete customer service. We have EVERYTHING under one roof. Even other ad agencies use us. (not naming names) Furthermore, we have helped businesses of all sizes and budgets get that edge over their competitors.
When your callers are on-hold, it’s a perfect opportunity for you to promote your business, company, products or services. It’s also an opportunity for you to provide generic tips and content that will catch the interest of your callers. This strategy is called being abundant and being abundant in the business climate today can yield your business more dividends by directly increasing the loyalty and satisfaction of your business clients.