So that the customer will call you, right? If so, why are you missing the opportunity to let them know why you are the right choice?
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Unfortunately, it gets worse. Due to general sloppiness when it comes to setting the volume level for music on hold, a form of distortion known as “clipping” can appear, and regularly does if you’re willing to believe personal anecdotal evidence. If you want to know about the science behind clipping, then Wikipedia will tell you everything you need to know, but for those of us who have things to get on with, we can get by just knowing that when something is played too loud down a phone line, the sound starts to distort and sound really horrible.
Talk to your customer before you even pick up the phone. On hold messages are one of the best ways to communicate with your customer audience.
When callers are put on hold, music is played over the phone while they are waiting. You can upload your own music file to play, or several music files to rotate. If you do not upload your own files, callers will hear the music that is set by default. - Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.
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If you are a small enterprise and want to project a business that is promoting itself at every opportunity, you can for a small outlay educate your callers while on hold about your products, services, website and more.
More ready to use professional on hold messages and alerts for your business phone line.
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We are known for having the EASIEST TO USE interface in the entire marketing industry and have literally hundreds of testimonies to support that claim. Custom written and recorded messages Pre-built libraries with thousand of messages for specific industries, like… Banking/Credit Union Medical Dental Veterinary And More Record your own messages with Record24™ You can even play your own radio spots Is Your Service Compatible With Our Phone System?
If you think about, the cost of “NOT HAVING” on hold messages is far greater than any investment you may make in custom on hold messages. Why? A lost call equals a lost sale and a lost customer. Two things no business owner wants to hear. And to make matters worse, you also have to consider the wasted advertising spend you invested in order to generate that call. It’s estimated that caller abandonment (caller hangups) cost businesses billions of dollars each year.
A telephone message on hold program compares to a mini radio station for your phone lines. Strategic messages promoting your products and services to your callers while they wait on hold. Telephone messages on hold is a way of educating your callers about your brand.
Whether you are using an analogue landline or a VoIP business phone service, your voice travels over a variety of circuits and networks — most of which serve to disrupt the original audio file.
A very smart way to market your business by delivering an engaging message wile they wait. Ideal for small to medium businesses Quality recorded messages from an expert production teamCompetitive packages
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Unfortunately, the customer support desk is closed at the moment. For business critical issues we do offer a 24-7 service by calling 0845 1234 567 This service may incur additional costs
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