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We ensure you have the right voice, music, style and message to reflect your business perfectly. You can choose from some of the best voiceovers in the business and a range of music styles.

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Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.
Thank you for calling {COMPANY NAME}. You will be assisted shortly. Please note that all calls are answered in the order they are received. .

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Advanced IT Solutions is conveniently located at 8547 Bachman Avenue, Suite 405, and we are pleased to provide service throughout the Rochester area. Our team of experienced IT professionals are available to assist you 24 hours a day, 7 days a week. Let us put our expertise to work for you! Assistance is just moments away.
Whenever you need to have a message delivered, you can rely on our units to provide reliable automated message delivery to your customers. CH 6000 SMP 1304 MPU 3200 SBX (replaces MMU & MMU2) XMU Plus Multi-Messager USB Messager USB Duo 2-Line Message On Hold Adapter Messager USB Duo

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On-hold messages allow a company to market to the caller while keeping her on the line. A phone company can use on-hold messaging to tell customers about a new service or feature; when the caller reaches a live person, she has an immediate opportunity to ask about a feature mentioned in the message. On-hold messaging also allows a business to
Create your script, choose your audio artist, your music and before you know it, your words are taken off the page and brought to life.

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Finally, take into account the reduction in quality that goes hand in hand with hold music. The audio quality is—at best—24 times worse than that from a CD. Yes, we just said CD. The public telephone network wasn’t built with HD music in mind. Thankfully for OnSIP customers, we provide HD radio for VoIP music on hold. That said, your company might have top of the line audio quality, but if clients call in from an old landline or cell, they might hear some distortion.

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    We strongly recommend that you write short, independent messages, with a musical interludes. The volume of the music should be turned down during narrative messages.

    The same goes with sales: You want your caller to be excited about talking to you.
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    Note that the music will always play from the beginning each time the unit is turned on. This isn't a problem when using the device for music on hold, it's intended purpose. But for my use, I bought a bunch of 1 GB USB drives, and recorded different "cheesy elevator music" on each, which we will be able to change out for variety.

    If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.
    Get professionally recorded messages uploaded to use with features such as Auto Attendant, Business Intro Message and Voice2Email.

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    Maven engages Jonny Jingles for every production as his audio engineering and composing is exceptional. I cannot recommend him highly enough.

    source: What is a free app to install on android phones to play music for caller to hear while waiting for call to be answered?
    How about an on-hold message combined with a custom jingle for your business? Remember, jingles create a tune that all your customers will remember is your tune. Even with just our licensed music, your message on-hold means your customers will remember that catchy tune along with “Our Company won the Gold Star for International shipping” or “We now have the new 4K TVs for sale”. These are the kinds of advertising tools that Advanced Productions encourages your business to use —and we provide for you! Voice-overs Jingles On-Hold Messages In-Store Messages Phone Greetings Podcast Recordings Radio Commercials

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    Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
    Cornell's "I'm On Hold" follows some of the industry standards, particularly around frequencies and compression, which is one of the reasons he wrote it with a country-ish melody, wanting something simple but catchy, with only a single instrument and vocals. But in other ways, "I'm On Hold" totally upends the genre by breaking the cardinal rule — that hold music shouldn't call attention to itself.

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Different types of music elicit different reactions in the human brain. Make sure you pick the right one for your business.

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“We have people call us back and ask us to be put on hold because they want to share it with their friends. We love the humorous approach.” - Susan Penman / Town and Country Hotel San Diego (Hear a sample)

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Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.

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Waiting queues allow your callers to wait on you on the line but you should not exceed the waiting time for more than 5 minutes. A queue announcement can also be introduced after the “message before answering”. After the “message before answering”, the waiting announcement is immediately cut.

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