The included software is easy to use, although, sadly, won't work with an Apple computer (which is why I downgraded my review by one star). I solved that problem by bringing an old Windows-based computer out of retirement.
Need on hold music for your business phone line? On hold music is a necessity for any client facing business phone system. Use on hold music as an opportunity not only to help your client pass time while waiting but to affirm your brand identify as well.
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Watch the video and see how simple it is to create your own custom on-hold message productions.
Sample 2 — "Thank you for holding. Your call is very important to us. The answer to all your technical service needs is PQR Incorporated. PQR has set the standard for excellence in the Tri-State area and over 1,000 companies—large and small—have come to rely on PQR for their technical service needs. Thanks for holding."
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In an ideal world you’d never put a caller on hold, but since most of the time that’s not a reasonable expectation for those tasked with receiving calls, your hold button is necessary. And, when it comes to your business, silence is not golden. Dead air on the other end of the line is not only a waste of a golden opportunity, it can leave callers frustrated, questioning whether or not you’re still even on the line.
Our customized programs are 6 minutes long and include up to 11 messages. A variety of packages are available–whether you need one program that plays year round, or you want to update your messages each month.
USA Business Telephone Today conducted a survey of 30,000 callers to study the effects of hold music, or the lack of it, for a single minute. More than half the callers who were put on hold without any auditory stimulation hung up. The silence affected the rest of the group’s perception of time: More than 27 percent thought their wait time exceeded five minutes, and 18 percent thought it exceeded three minutes. Only 3 percent judged their wait time to be close to the actual one-minute timeframe. All of the callers in the study had listened to dead air for only 60 seconds.
By using one of our subscription plans you can easily and affordably update your On Hold Messages at a discounted rate- all year long!
Once your script is cleared and your voice and music chosen, we’ll record your on hold message with the voiceover, ensuring they have just the right tone and style for your business.
Our professionally recorded messages are yours to keep and use as required. There are no recurring monthly fees.
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Telephone System support & maintenance contracts are important. Without access to your phones, you’ll likely face missed opportunities, frustrated customers,… Cookie Policy Environmental Policy Privacy Policy Terms and Conditions Complaints Procedure Email Us 0121 716 8888 Telecom House, Station Road, Coleshill, Warwickshire, B46 1HT
Includes On Hold Player Rental, 4 min Message, Choice of 1 Voice and Music, Script Writing, 1 Message Update per year. Services Message on Hold: Pay as You Go Bundles Telephone Voice Prompts Commercial Recording Bilingual Voice Over About Us About Us Our Team Our Voice Talent Our Studio Our Partners Help FAQ Help Type of Inquiry General Quote Technical/Service Voice Talent Application How did you hear about us? Google Search Word of Mouth Referral Social Media Heard Our On Hold Message Do Not Fill This Out
Each client’s vision, video production requirements and budget are as unique as their brand. That's why we conduct an in-depth “discovery session” to review your project scope and marketing goals to create a blueprint for success.
"Nice delivery of the humor! [It] would keep an on-hold caller waiting to hear what comes next." - Ricky Roo / On Hold Messaging Association's MARCE Awards Judge
Someday somebody’s gonna put you on hold and make you cry… Cheer up, you’ll only have to hold on for one more day.