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3. HELP PROCESS CALLS FASTER ONCE THEY CONNECT. If you add preparatory information to your Message-On-Hold messages, you can actually improve the speed at which calls are processed and improve call handling time metrics.

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Tell them why you’re different from the competition and why they should trust you while helping them learn more about your particular business sector.
Ever heard a recorded message that sounded so clear that it made you think someone had answered your call? We’ve all been there. It’s frustrating when you realize you just got excited about a recording. Even worse when it happens multiple times on the same call! .

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Website: https://www.onhold.com/blog/are-you-looking-for-an-incredible-phone-experience-for-your-business
Choosing great on-hold music keeps customers on the phone longer, and that means better service. It’s science! The ups and downs of technology. Call center technology experts Greenlight break it down pretty bluntly. Telephone on-hold music is difficult to get right because of a combination of basically two things. First, the sound quality of

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Where this creates an extra snag with music on hold is that the loudest part of a song doesn’t typically come in until the final chorus or reprise. This means that if you just listen to the first 10 seconds to check that your new hold music is working, then chances are you’ll be blissfully unaware that three minutes into holding (just as customers are beginning to feel irritated anyway), you start playing a sound like fingernails on a blackboard to them.
The same goes with sales: You want your caller to be excited about talking to you.

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You have reached {COMPANY NAME}. Please be assured that your call will receive the time and attention it deserves when we return to the line.

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We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.

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    You call into a business. While you wait to get to the right person, you listen to music, information about the company and its promotions, or maybe even a recording that reminds you that your call is important to them.

    If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
    All stars5 star only4 star only3 star only2 star only1 star onlyAll positiveAll criticalAll stars 4 global ratings | 3 global reviews For 25 years, I've wanted a professional on hold system and I finally have one!. The price is perfect, there are a lot of choices of music I can choose for my patient's and customers to listen to if it is necessary I put them on hold, and it was easy to set up. Their customer service is superb! I would definitely recommend this product!!! Does not work (phone rings and then hangs up on caller). When returned was sent messages from seller that it can be programmed to work, which makes a confusing install with confusing instruction even worse. Also, upon returning product I forgot to include institutions (5 pages of 8x11 paper) and was changed a $75 restocking fee. Do yourself a favor and avoid this product. Questions? Get fast answers from reviewers Ask

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    This may sound odd, but the audio track needs a bit of grit or background music, or it should clearly sound like an automated recording, so the caller knows that it’s a recording.

    With our premium on-hold service you can schedule an entire on-hold production, or even individual messages for playback on your device at a specific time of day, day of the week or time of year.
    "Very helpful and easy to deal with. My request was dealt with promptly and efficiently" Home Demos Services Commercials Audiobooks On-hold Messages Voice Narration Male Voice Actor Voice-over Services Clients Testimonials Blog About Bio FAQs Affiliates Contact Us On-Hold Messages 90% of callers placed on-hold, listening to SILENCE, hang up within 40 seconds; and 30% never call back.

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    Harness the power of a captive audience. Benefit from up to an 18% increase in requests for products/services mentioned on your custom business on hold greetings. Reach out to the team at Killerspots and we’ll get you hooked up with the best hold messages and on hold music for business owners.

    Your subscription is managed by your iTunes or Google Play account. If you prefer to use a different payment method or need to accommodate a larger team, please sign up on our website.
    Providing on hold messages and voicemail greetings for thousands of companies big and small, since 1977. Listen to samples of our work. We look forward to working with you.

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    The cost of a message/music on hold system depends on whether you require physical media equipment. Digital MOH equipment can cost between $150 to $1,500, due to differences in the type of hardware and its capabilities (i.e. included phones, or phone line and extension capacity). If you already have on hold equipment, a virtual media MOH system is typically billed as a one time fee or yearly contract ($100 to $700). Vendors may charge a one time set up fee (up to $100) and charge additional monthly ($50 to $90) or quarterly fees ($75 to $95). Many offer free 30 day system trials. On Hold Messaging System Sample Costs InteliTouch MOH500E Music on Hold Adaptor for NON Ksu Phone - The Telecom Spot - $55 (free shipping) - On-hold audio capability for single or multi-line phones (music on hold for 1-4 lines & up to 16 extensions). Hold button activation requires a TEHMA device on each extension; purchase includes 2 TEHMAS.

    "Okay, I shouldn’t have opened [and read this copy] while I was on a conference call. That was a good laugh. Very good work." - Daniel Doxey / International Translating Company (Hear a sample)
    Curation by context is the game of late. We choose music by our mood, by our activity, and by our audience. Spotify lets you browse by mood and events, showcasing playlists that cross multiple genres because music can’t be sorted into individual boxes.

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“ADM helped us to create and regularly update our on hold message so callers receive timely, valuable and entertaining information about practice. More than one caller has complimented us on the great first impression is helps us make."

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Each client’s vision, video production requirements and budget are as unique as their brand. That's why we conduct an in-depth “discovery session” to review your project scope and marketing goals to create a blueprint for success.

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On Hold Message - What's Yours Saying: http://www.thephonevoice.com to get your recorded phone messages!

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“Providing information on hold results in a 40% increase in retention of callers on hold... a 15% increase in inquiries... and a 12% direct increase for products and services mentioned on hold.” – US West Communications Study

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